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001 9910454596503321
005 20200520144314.0
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100   $a20030730d2002      uy             0
101 0 $aeng
135   $aurcn|||||||||
181   $ctxt
182   $cc
183   $acr
200 00$aIntroducing IBM Tivoli service level advisor$b[electronic resource] /$f[Edson Manoel ... et al.]
205   $a1st ed.
210   $a[San Jose, Calif.?] $cIBM International Technical Support Organization$d2002
215   $axxii, 440 p. $cill
225 1 $aRedbooks
300   $a"July 2002."
300   $a"This edition applies to the IBM Tivoli service level advisor, version 1.1, and Tivoli enterprise data warehouse, version 1.1 products"--T.p. verso.
300   $a"SG24-6611-00."
311   $a0-7384-2706-3 
320   $aIncludes bibliographical references (p. 429-430) and index.
410  0$aIBM redbooks.
606   $aInformation technology$xManagement
606   $aService-level agreements
608   $aElectronic books.
615  0$aInformation technology$xManagement.
615  0$aService-level agreements.
676   $a004/.068
701   $aManoel$b Edson$0859831
801  0$bMiAaPQ
801  1$bMiAaPQ
801  2$bMiAaPQ
906   $aBOOK
912   $a9910454596503321
996   $aIntroducing IBM Tivoli service level advisor$92180209
997   $aUNINA