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181   $ctxt
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200 10$aSolving Tough Problems$b[electronic resource] $eAn Open Way of Talking, Listening, and Creating New Realities
210   $aSan Francisco $cBerrett-Koehler Publishers$d2007
215   $a1 online resource (169 p.)
300   $aDescription based upon print version of record.
311   $a1-57675-464-2 
327   $aContents; Foreword; Introduction: The Problem with Tough Problems; PART I: TOUGH PROBLEMS; PART II: TALKING; PART III: LISTENING; PART IV: CREATING NEW REALITIES; Conclusion: An Open Way; Notes; Bibliography; Index; About the Author;
330   $aAdam Kahane spent years working in the world's hotspots, and came away with a new understanding of how to resolve conflict in a way that seems reasonable - and doable - to all parties. The result is Solving Tough Problems. Written in a relaxed, persuasive style, this is not a "how-to" book with glib answers, but rather, a very personal story of the author's progress from a young "expert" convinced of the need to provide cold, "correct" answers to an effective facilitator of positive change - by learning how to create environments that enable new ideas and creative
606   $aSocial Science
608   $aElectronic books.
615  4$aSocial Science.
676   $a302.2
700   $aKahane$b Adam$0943634
702   $aSenge$b Peter M
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200 10$aDynasty Divided: A Family History of Russian and Ukrainian Nationalism
210   $cLightning Source Inc. (Tier 3)
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