LEADER 06351nam 2200745 450 001 9910453340003321 005 20200520144314.0 010 $a1-118-78260-7 010 $a1-118-78257-7 035 $a(CKB)2550000001134406 035 $a(EBL)1480594 035 $a(OCoLC)861081995 035 $a(SSID)ssj0001002068 035 $a(PQKBManifestationID)11540219 035 $a(PQKBTitleCode)TC0001002068 035 $a(PQKBWorkID)10986494 035 $a(PQKB)10111904 035 $a(MiAaPQ)EBC1480594 035 $a(DLC) 2013032863 035 $a(CaSebORM)9781118733028 035 $a(Au-PeEL)EBL1480594 035 $a(CaPaEBR)ebr10785506 035 $a(CaONFJC)MIL534114 035 $a(EXLCZ)992550000001134406 100 $a20131107d2014 uy 0 101 0 $aeng 135 $aur|n|---||||| 181 $ctxt 182 $cc 183 $acr 200 10$aLeading through uncertainty $ehow Umpqua Bank emerged from the great recession better and stronger than ever /$fRay Davis with Peter Economy ; foreword by William C. Taylor ; cover photograph by Vito Palmisano 205 $aFirst edition. 210 1$aSan Francisco, California :$cJossey-Bass,$d2014. 210 4$dİ2014 215 $a1 online resource (227 p.) 300 $aIncludes index. 311 $a1-118-73302-9 311 $a1-306-02863-9 320 $aIncludes bibliographical references and index. 327 $aLeading Through Uncertainty: How Umpqua Bank Emerged from the Great Recession Better and Stronger Than Ever; Copyright; Contents; Foreword; Introduction: The Great Uncertainty; Part 1: Leading Yourself; Chapter 1: The New Normal; A World in Flux; Change the Game; Be Agile-You Can't Stand Still; Relentless Progress is the Key; Deal with It; For Reflection; Chapter 2: The Truth, Nothing But the Truth; Why I Tell the Truth; Being Truthful with Yourself; For Reflection; Chapter 3: Problems and the Healing Process; The State of Denial; Timing is Everything; Encourage Your People to Step Up 327 $aFor ReflectionChapter 4: Control and Uncertainty; Managing the Risk Element; Worry About What You Can Control; Two Aspects of a Leader's Job: Controllable Results and Uncertainty; Black and White: Making Decisions Easy; Do Your Best, Get Input, and Remember-It's Just A Number!; For Reflection; Chapter 5: Exercise Your Intuition; Intuition and Customer Relations; Listen and Act; Know When to Act; When You Trust Your Intuition, Opportunities Follow; Regular Practice will Strengthen Your Intuition; For Reflection; Part 2: Leading Your Organization; Chapter 6: Be Really Good at the Basics 327 $aCompany Standards and EthicsCore Values of the Leadership Team; Believe in Yourself; For Reflection; Chapter 7: The Value of a Value Proposition; Price is a Death Spiral; Living Your Value Proposition; Creating Your Value Proposition; Communicating Your Value Proposition; Nurturing Your Value Proposition; For Reflection; Chapter 8: Be Available; Keep Your Organization Flat; Be Available to Everyone: Associates, Customers, Suppliers, and the Public; How Else Can You Lead in Difficult Times?; Be Confident; Be Real; For Reflection; Chapter 9: Motivate and Inspire; Sincerity, Trust, and Passion 327 $aThe Value of People in Uncertain TimesThe Value of Team Players; An Infrastructure for Motivating Our People; For Reflection; Chapter 10: Leverage Your Assets; Leveraging Technology; Businesses are More Efficient Because They Have to Be to Survive; Learn to Make 1 + 1 = 4; For Reflection; Part 3: Leading the Way; Chapter 11: Reputation Counts; Occupy Umpqua; No Chipped Paint; Ripples on A Pond; For Reflection; Chapter 12: Create Buzz (But Manage Crisis); In Today's Noisy World, Buzz is Critical; Rumors Start Fast (And Bad News Spreads Faster); You are Best at Delivering Your Message 327 $aCorny is (Very) GoodPower of the Unexpected; For Reflection; Chapter 13: Build Momentum; Know When to Hit the Gas, and When to Slow Down; With Uncertain Times Come Great Opportunities; Bring in Incremental Resources to Build Momentum; For Reflection; Chapter 14: Practice Incremental Evolution; Sustaining A Competitive Gap; Study Industries Outside Your Own; Easier to Do in Good Times than in Bad; For Reflection; Conclusion: Lead On; Notes; Acknowledgments; About the Authors; Index; Advertisements 330 $a"From the CEO of Umpqua Bank, the essential leadership practices that allowed the West Coast's largest independent community bank to emerge from the economic crisis even stronger than before. In this follow-up to the successful Leading for Growth, Umpqua Bank CEO Ray Davis shares the tactics and strategies that have allowed Umpqua to grow and succeed in the toughest economic environment. The results are clear: despite years of economic uncertainty, Umpqua has continued its upward trajectory--expanding from five locations in 1994 to more than 200 today. Davis's approach can help leaders recalibrate their approaches, no matter what the industry or market upheaval they face. In Leading Through Uncertainty, Davis shares a concise set of smart, actionable leadership practices that leaders can use to navigate their businesses and teams through difficult times. These include focusing on honesty and transparency, motivating and inspiring employees, building an outstanding corporate reputation, paying attention to details, and more. By showing leaders how to maintain a clear value proposition and strong leadership, Leading Through Uncertainty will help any company secure a lasting foothold in any economy"--$cProvided by publisher. 606 $aCommunity banks$zOregon$zPortland$xManagement 606 $aBanks and banking$zOregon$zPortland$xManagement 606 $aLeadership 608 $aElectronic books. 615 0$aCommunity banks$xManagement. 615 0$aBanks and banking$xManagement. 615 0$aLeadership. 676 $a332.1/609797 686 $aBUS071000$2bisacsh 700 $aDavis$b Ray$f1949-$0924413 701 $aEconomy$b Peter$0924414 701 $aTaylor$b William C$0924415 701 $aPalmisano$b Vito$0924416 801 0$bMiAaPQ 801 1$bMiAaPQ 801 2$bMiAaPQ 906 $aBOOK 912 $a9910453340003321 996 $aLeading through uncertainty$92074441 997 $aUNINA