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101 0 $aeng
135   $aurcnu||||||||
181   $ctxt
182   $cc
183   $acr
200 10$aEstablishing a mentoring and coaching programme /$fKate Tucker
210  1$aRandburg, Republic of South Africa :$cKnowres Publishing,$d2007.
215   $a1 online resource (180 p.)
300   $aDescription based upon print version of record.
311   $a1-86922-147-8 
320   $aIncludes bibliographical references.
327   $aCover; Copyright; ABOUT THE AUTHOR; TABLE OF CONTENTS; Introduction; Why mentoring and coaching?; Mentoring and coaching: What are we talking about?; A social constructionist, co-creation process focused on employee engagement; Chapter one: The basics; Identifying the stakeholders; Using the Goose Egg Framework to identify stakeholders and key influencers; Identifying a lead or sponsor; Identifying the champions; Why should we establish mentoring or coaching in our organisation?; Culture; Why is it so critical to identify the organisational culture?; Engagement; Engagement: Three critical steps
327   $aChapter summary Exercise one: The basics; Chapter two: Design and co-creation; The importance of positive talk; Discussion and dialogue; Using the Goose Egg Framework to identify key design elements; Strategic focus; The ABC model: The Hedgehog Concept of a mentorship or coaching programme; Using the ABC hedgehog and the Five Premises: Translating theory into practice; Chapter summary; Exercise two; Exercise A: Possibility conversations; Exercise B: The architecture; Chapter three: Nuts and bolts; The agreement; Pairing; Training and briefing mentors and coaches
327   $aThe mentoring and coaching umbrella Expectations; Identified problem areas; Chapter summary; Exercise three: Feedback; In conclusion; List of works consulted; Other resources; Appendix: Sample of a generic mentorship agreement; LIST OF FIGURES; Figure 1: The Goose Egg Framework; Figure 2: Rationale; Figure 3: The basics; Figure 4: The ABC Hedgehog; Figure 5: Strategic focal area in the ABC Hedgehog; Figure 6: Quick review - putting it all together; Figure 7: Components of the architecture; LIST OF CHECKPOINTS; Checkpoint one: Stakeholders; Checkpoint two: Stakeholders (augmented)
327   $aCheckpoint three: Rationale - a few reasons for developing a mentoring or coaching programme Checkpoint four: The basics; Checkpoint five: Discussion and dialogue; Checkpoint six: Design questions; Checkpoint seven: What if? conversations; Checkpoint eight: Process problems and possible solutions
606   $aMentoring in business
606   $aEmployees$xCoaching of
608   $aElectronic books.
615  0$aMentoring in business.
615  0$aEmployees$xCoaching of.
676   $a658.312404
700   $aTucker$b Kate$0956321
801  0$bMiAaPQ
801  1$bMiAaPQ
801  2$bMiAaPQ
906   $aBOOK
912   $a9910452759703321
996   $aEstablishing a mentoring and coaching programme$92165294
997   $aUNINA