LEADER 04890nam 2200649 a 450 001 9910452726403321 005 20200520144314.0 010 $a90-272-7225-5 010 $a1-299-19041-3 035 $a(CKB)2550000001006195 035 $a(EBL)1129593 035 $a(OCoLC)829245212 035 $a(SSID)ssj0000834038 035 $a(PQKBManifestationID)11504763 035 $a(PQKBTitleCode)TC0000834038 035 $a(PQKBWorkID)10980468 035 $a(PQKB)11723936 035 $a(MiAaPQ)EBC1129593 035 $a(Au-PeEL)EBL1129593 035 $a(CaPaEBR)ebr10661366 035 $a(CaONFJC)MIL450291 035 $a(EXLCZ)992550000001006195 100 $a20121210d2013 uy 0 101 0 $aeng 135 $aur|n|---||||| 181 $ctxt 182 $cc 183 $acr 200 00$aRethinking narrative identity$b[electronic resource] $epersona and perspective /$fedited by Claudia Holler, Martin Klepper 210 $aAmsterdam ;$aPhiladelphia $cJohn Benjamins Pub. Co.$d2013 215 $a1 online resource (215 p.) 225 0$aStudies in narrative ;$vv. 17 300 $aDescription based upon print version of record. 311 $a90-272-2657-1 320 $aIncludes bibliographical references and index. 327 $aRethinking Narrative Identity; Editorial page; Title page; LCC data; Table of contents; Introduction. Rethinking narrative identity: Persona and perspective; The power and reach of narrative; The limits of narrative: Decomposition; The limits of narrative: Multiplication; The origins of narrative identity: Biography generators, schemata, protocols; From time to space? Performance, iteration, deferral and symbolization; Embodiment and ethics; Persona and perspective; References; 1. Identity and empathy: On the correlation of narrativity and morality; 1. Narrativity; 2. Morality 327 $a3. Narrativity and moralityReferences; 2. Axes of identity: Persona, perspective, and the meaning of (Keith Richards's) Life; The riddle of identity; Narrative identity; Persona personified; Eros and thanatos; Persona, authenticity, identity; References; 3. The quest for a third space: Heterotopic self-positioning and narrative identity; Identity, social space, belonging; Two modes of identity construction; Performing identity: The negotiation of self-positions in narrative and discourse; Other-positioning as identity threat; Identity construction in the zone of vulnerability 327 $aOvercoming opposites - looking for a "third"Heterotopia as space of otherness; Self-positioning in heterotopias; Heterotopias as choice and construction; Narrating heterotopic experience; Heterotopic positioning as "work on the impossible"; References; 4. Constructing perspectives as positioning resources in stories of the self; References; 5. Referential frameworks and focalization in a craft artist's life story: A socionarratological per; Craft artists' stories; Socionarratology: A brief outline; Perspective in narrative: Focalization 327 $aA moment of epiphany: Analysis of an exemplary narrativeConclusion; References; Appendix; 6. Strange perspectives = strange (narrative?) identities?; References; 7. "Indefinite, sketchy, but not entirely obliterated:" Narrative identity in Jeffrey Eugenides's Mi; References; 8. Creative confession: Self-writing, forgiveness and ethics in Ian McEwan's Atonement; I; II; III; IV; V; References; 9. The queer self and the snares of heteronormativity: Quentin Crisp's life story - A successful fai; References; 10. Confessional poetry: A poetic perspective on narrative identity 327 $aNarrative identity and its narratological framesConfessional poetry; Reading Anne Sexton; Conclusion; References; Contributors; Index 330 $aThis paper addresses identity construction in confessional poetry and explores three poems by Anne Sexton in closer detail. It shows that identity in lyrical texts can be discussed more poignantly by using the concept of narrative identity. A close reading of the three poems reveals three different self-concepts, the possibility of multiple selves, and the notion of permanent self-actualization through narrative. Furthermore, this paper suggests that narrative identity theory concentrates too much on conventional narratological frames such as narrative coherence. The reading of lyric poetry ex 410 0$aStudies in Narrative 606 $aNarration (Rhetoric) 606 $aIdentity (Psychology) 608 $aElectronic books. 615 0$aNarration (Rhetoric) 615 0$aIdentity (Psychology) 676 $a808/.036 701 $aHoller$b Claudia$01054874 701 $aKlepper$b Martin$01054875 801 0$bMiAaPQ 801 1$bMiAaPQ 801 2$bMiAaPQ 906 $aBOOK 912 $a9910452726403321 996 $aRethinking narrative identity$92487847 997 $aUNINA LEADER 03902 am 22008533u 450 001 9910765877103321 005 20170815122359.0 010 $a1-134-24881-4 010 $a1-134-24882-2 010 $a1-280-54899-1 010 $a9786610548996 010 $a0-203-00300-4 024 7 $a10.4324/9780203003008 035 $a(CKB)1000000000359656 035 $a(EBL)273725 035 $a(OCoLC)299572226 035 $a(SSID)ssj0000138114 035 $a(PQKBManifestationID)11146791 035 $a(PQKBTitleCode)TC0000138114 035 $a(PQKBWorkID)10096429 035 $a(PQKB)11466253 035 $a(MiAaPQ)EBC273725 035 $a(OCoLC)74753175 035 $a(oapen)https://directory.doabooks.org/handle/20.500.12854/35920 035 $a(MiAaPQ)EBC7245482 035 $a(Au-PeEL)EBL7245482 035 $a(OCoLC)1378937908 035 $a(EXLCZ)991000000000359656 100 $a20180331d2006 uy 0 101 0 $aeng 135 $aur|n|---||||| 181 $ctxt 182 $cc 183 $acr 200 00$aDevelopments in the call centre industry $eanalysis, changes, and challenges /$fedited by John Burgess and Julia Connell 210 $cTaylor & Francis$d2006 210 1$aNew York :$cRoutledge,$d2006. 215 $a1 online resource (225 p.) 225 1 $aRoutledge Studies in Business Organizations and Networks 300 $aDescription based upon print version of record. 311 $a0-415-51148-8 311 $a0-415-35702-0 320 $aIncludes bibliographical references and index. 327 $aBook Cover; Half-Title; Series-Title; Title; Copyright; Contents; List of Figures; List of Tables; Notes on Contributors; Foreword; Acknowledgements; Abbreviations; 1. Developments in the call centre sector: An overview; 2. Offshoring call centres: The view from Wall Street; 3. Work organisation and employee relations in Indian call centres; 4. German call centers between service orientation and efficiency: 'The polyphony of telephony'; 5. A national survey of Korean call centres; 6. Skill and info-service work in Australian call centres; 7. Gender, skills and careers in UK call centres 327 $a8. Community unionism in a regional call centre: The organiser's perspective9. Agency and constraint: Call centre managers talk about their work; 10. How 'Taylorised' is call centre work? The sphere of customer practice in Greece; 11. Escaping the electronic birdcage: Workplace strategies in Swedish call centres; Index 330 $aOver the past ten years there has been a massive growth in call centres worldwide. These centres are said to represent the most dynamic growth area in white-collar employment internationally since the mid 1990s. Yet the footloose and global nature of the industry means that jobs will always be susceptible to outsourced operations, ICT developments, public sector subsidization of business restructuring and re-location, and cheaper operations elsewhere. This book conducts a thorough analysis of this modern phenomenon. 410 0$aRoutledge Studies in Business Organizations and Networks 606 $aCall centers 606 $aTelecommunication 610 $awork 610 $aemployees 610 $amanagers 610 $aagents 610 $aoperation 610 $asector 610 $aoffshoring 610 $aresearch 610 $abusiness 610 $aprocess 615 0$aCall centers. 615 0$aTelecommunication. 676 $a381.142 676 $a381/.142 676 $a658.812 700 $aConnell$b Julia$4edt$0899674 701 $aBurgess$b John$g(K. John)$0939619 701 $aConnell$b Julia$f1956-$0899674 801 0$bMiAaPQ 801 1$bMiAaPQ 801 2$bMiAaPQ 906 $aBOOK 912 $a9910765877103321 996 $aDevelopments in the call centre industry$93653619 997 $aUNINA