LEADER 02334nam 2200601 450 001 9910452184603321 005 20200520144314.0 010 $a0-87389-874-5 010 $a600-00-4821-1 035 $a(CKB)2550000001102353 035 $a(EBL)1884171 035 $a(SSID)ssj0001399236 035 $a(PQKBManifestationID)11799587 035 $a(PQKBTitleCode)TC0001399236 035 $a(PQKBWorkID)11450446 035 $a(PQKB)11205659 035 $a(MiAaPQ)EBC1884171 035 $a(Au-PeEL)EBL1884171 035 $a(CaPaEBR)ebr10907784 035 $a(OCoLC)891385587 035 $a(EXLCZ)992550000001102353 100 $a20140831h20062006 uy 0 101 0 $aeng 135 $aur|n|---||||| 181 $ctxt 182 $cc 183 $acr 200 10$aRoot cause analysis $esimplified tools and techniques /$fBjørn Andersen, Tom Fagerhaug 205 $aSecond edition. 210 1$aMilwaukee, Wisconsin :$cASQ Quality Press,$d2006. 210 4$d©2006 215 $a1 online resource (240 p.) 300 $aDescription based upon print version of record. 311 $a0-87389-692-0 320 $aIncludes bibliographical references and index. 330 $aThis updated and expanded edition discusses many different tools for root cause analysis and presents them in an easy-to-follow structure: a general description of the tool, its purpose and typical applications, the procedure when using it, an example of its use, a checklist to help you make sure it is applied properly, and different forms and templates (that can also be found on an accompanying CD-ROM). The examples used are general enough to apply to any industry or market. The layout of the book has been designed to help speed your learning. Throughout, the authors have split the pages into 606 $aTotal quality management 606 $aProblem solving 606 $aQuality control 608 $aElectronic books. 615 0$aTotal quality management. 615 0$aProblem solving. 615 0$aQuality control. 676 $a658.4/013 700 $aAndersen$b Bjørn$0914633 702 $aFagerhaug$b Tom$f1968- 801 0$bMiAaPQ 801 1$bMiAaPQ 801 2$bMiAaPQ 906 $aBOOK 912 $a9910452184603321 996 $aRoot cause analysis$92242160 997 $aUNINA