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101 0 $aeng
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181   $ctxt
182   $cc
183   $acr
200 00$aAssert yourself $ehow to find your voice and make your mark
205   $aRevised edition.
210  1$aLondon :$cA&C Black,$d2009.
215   $a1 online resource (97 p.)
225 1 $aSteps to success
300   $aIncludes index.
311   $a0-7136-8404-6 
327   $aCover; Titlepage; Copyright; Contents; How assertive are you?; 1 Communicating assertively at work; 2 Developing presence; 3 Building confidence at work; 4 Managing others' perceptions; 5 Using non-verbal communication; 6 Dealing with stressful relationships and bullying; 7 Improving leadership skills; 8 Negotiating the pay rise you deserve; Where to find more help; Index
330   $aFull of practical, step-by-step advice on how to boost your self confidence and deal with others assertively without appearing aggressive, Assert yourself contains a self-assessment quiz, top tips, common mistakes and advice on how to avoid them, summaries of key points, plus lists of handy books and weblinks.
410  0$aSteps to success.
606   $aAssertiveness (Psychology)
606   $aInterpersonal communication
608   $aElectronic books.
615  0$aAssertiveness (Psychology)
615  0$aInterpersonal communication.
676   $a650.13
801  0$bMiAaPQ
801  1$bMiAaPQ
801  2$bMiAaPQ
906   $aBOOK
912   $a9910451818703321
996   $aAssert yourself$92130833
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