LEADER 02402nam 2200553 a 450 001 9910451591203321 005 20200520144314.0 010 $a1-61300-154-1 035 $a(CKB)2550000000100247 035 $a(EBL)3116785 035 $a(SSID)ssj0000659352 035 $a(PQKBManifestationID)12257959 035 $a(PQKBTitleCode)TC0000659352 035 $a(PQKBWorkID)10695551 035 $a(PQKB)10218701 035 $a(MiAaPQ)EBC3116785 035 $a(EXLCZ)992550000000100247 100 $a20110321d2011 uy 0 101 0 $aeng 135 $aurcn||||||||| 181 $ctxt 182 $cc 183 $acr 200 10$aUtility management for water and wastewater operators$b[electronic resource] /$fFrederick Bloetscher 210 $aDenver, Colo. $cAmerican Water Works Association$d2011 215 $a1 online resource (495 p.) 300 $aDescription based upon print version of record. 311 $a1-58321-823-8 320 $aIncludes bibliographical references and index. 327 $a""UTILITY MANAGEMENT FOR WATER AND WASTEWATER OPERATORS""; ""Table of Contents""; ""About the Author""; ""Acknowledgments""; ""Preface""; ""Introduction""; ""Regulations Affecting Water and Wastewater Operations""; ""Water and Wastewater Operations""; ""Planning for Operations and Maintenance of Assets""; ""Employment Rules and Managing Employees""; ""Supervision of Operations""; ""Management of the Utility""; ""Utility Planning""; ""Developing the Capital Improvement Plan""; ""Capital Construction""; ""Capital Funding Mechanisms""; ""Cost of Service Delivery"" 327 $a""Methods for the Establishment of Rates, Fees, and Charges""""Financial Policies and Evaluations of Financial Health of the Utility""; ""Customer Service and Public Relations""; ""Public Responsibility""; ""Index"" 606 $aWaterworks 606 $aWater utilities$xManagement 606 $aWater-supply 606 $aSewerage 608 $aElectronic books. 615 0$aWaterworks. 615 0$aWater utilities$xManagement. 615 0$aWater-supply. 615 0$aSewerage. 676 $a363.6/1068 700 $aBloetscher$b Frederick$0962518 801 0$bMiAaPQ 801 1$bMiAaPQ 801 2$bMiAaPQ 906 $aBOOK 912 $a9910451591203321 996 $aUtility management for water and wastewater operators$92182639 997 $aUNINA