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005 20200520144314.0
010   $a0-8389-9846-1
035   $a(CKB)1000000000345625
035   $a(EBL)289137
035   $a(OCoLC)476044099
035   $a(SSID)ssj0000136737
035   $a(PQKBManifestationID)11132294
035   $a(PQKBTitleCode)TC0000136737
035   $a(PQKBWorkID)10084355
035   $a(PQKB)11416961
035   $a(MiAaPQ)EBC3001633
035   $a(MiAaPQ)EBC289137
035   $a(Au-PeEL)EBL3001633
035   $a(CaPaEBR)ebr10194679
035   $a(Au-PeEL)EBL289137
035   $a(EXLCZ)991000000000345625
100   $a20050829d2006      uy             0
101 0 $aeng
135   $aurcn|||||||||
181   $ctxt
182   $cc
183   $acr
200 10$aDemonstrating results$b[electronic resource] $eusing outcome measurement in your library /$fRhea Joyce Rubin for the Public Library Association
210   $aChicago $cAmerican Library Association$dc2006
215   $a1 online resource (179 p.)
225 1 $aPLA results series
300   $aDescription based upon print version of record.
311   $a0-8389-3560-5 
320   $aIncludes bibliographical references and index.
327   $aWhat, when, and why of outcome measurement -- Determine outcomes -- Make the outcomes measurable -- Design the data plan -- Prepare for implementation -- Make the most of your results.
330   $aLibrary services and programs that not only meet goals but can also demonstrate these results are more likely to secure repeat funding. By evaluating and presenting outcomes, libraries can document the positive work they do in a concrete way and gain financial support. According to Planning for Results expert Rubin, outcome measurement lets libraries evaluate how they affect their users' quality of life. This latest addition to the PLA-sponsored Results Series uses familiar task breakdowns along with key terms in a step-by-step, service-oriented format so that readers can master the outcome me
410  0$aPLA results series.
606   $aLibrary planning
606   $aLibrary planning$zUnited States
606   $aPublic libraries$xPlanning
606   $aPublic libraries$zUnited States$xPlanning
606   $aPublic services (Libraries)$xEvaluation
606   $aPublic services (Libraries)$zUnited States$xEvaluation
608   $aElectronic books.
615  0$aLibrary planning.
615  0$aLibrary planning
615  0$aPublic libraries$xPlanning.
615  0$aPublic libraries$xPlanning.
615  0$aPublic services (Libraries)$xEvaluation.
615  0$aPublic services (Libraries)$xEvaluation.
676   $a025.1
700   $aRubin$b Rhea Joyce$01027110
712 02$aPublic Library Association.
801  0$bMiAaPQ
801  1$bMiAaPQ
801  2$bMiAaPQ
906   $aBOOK
912   $a9910451403303321
996   $aDemonstrating results$92442369
997   $aUNINA