LEADER 02361nam 2200541 a 450 001 9910451193403321 005 20210114034257.0 010 $a9786610370948 010 $a1-4462-1131-2 010 $a1-280-37094-7 010 $a1-4129-3163-0 035 $a(CKB)1000000000341730 035 $a(EBL)254565 035 $a(OCoLC)191036515 035 $a(OCoLC)297114086 035 $a(StDuBDS)EDZ0000071625 035 $a(MiAaPQ)EBC254565 035 $a(EXLCZ)991000000000341730 100 $a20120405d2004 fy| 0 101 0 $aeng 135 $aur|n|---||||| 200 10$aKnowledge-based marketing$b[electronic resource] $ethe 21st century competitive edge /$fIan Chaston 210 $aLondon $cSAGE$d2004 215 $a1 online resource (287 p.) 300 $aDescription based upon print version of record. 311 $a1-4129-0002-6 311 $a1-4129-0003-4 320 $aIncludes bibliographical references and index. 327 $aCover; Contents; List of Figures and Tables; List of Abbreviations; Preface; Chapter 1 - Knowledge and the Organisation; Chapter 2 - Marketing and the Application of Knowledge; Chapter 3 - The Advent of E-commerce; Chapter 4 - Mapping Knowledge Systems; Chapter 5 - Internal Competence; Chapter 6 - Knowledge-based Positioning; Chapter 7 - Constructing Knowledge Plans; Chapter 8 - Product Knowledge and Innovation; Chapter 9 - Knowledge Prvision Through Promotion; Chapter 10 - Pricing and Distribution; Chapter 11 - Managing Services and Customer Relationships; Chapter 12 - Process Implementation 327 $aReferencesIndex 330 8 $aDrawing upon various published sources and by the use of case materials, this text shows readers how knowledge can be utilized to underpin and enhance the marketing management function within organizations. 606 $aKnowledge management 606 $aMarketing 606 $aMarketing - Management 606 $aMarketing (General) 608 $aElectronic books. 615 4$aKnowledge management. 615 4$aMarketing. 615 4$aMarketing - Management. 615 4$aMarketing (General) . 676 $a658.802 700 $aChaston$b Ian$0985561 801 0$bStDuBDS 801 1$bStDuBDS 906 $aBOOK 912 $a9910451193403321 996 $aKnowledge-based marketing$92471247 997 $aUNINA