LEADER 01146nam2 22002893i 450 001 SUN0096844 005 20140212024035.336 010 $d0.00 100 $a20140212d1961 |0itac50 ba 101 $aita 102 $aIT 105 $a|||| ||||| 200 1 $aˆ1: ‰Disposizioni generali, successioni legittime$fCarlo Giannattasio 205 $aTorino : Unione tipografico-editrice torinese$b1961 210 $aXIX$d418 p. ; 25 cm 215 $aFondo Tribunale di Napoli. 461 1$1001SUN0096842$12001 $aˆ2: ‰Delle successioni.$v2.1 606 $aSuccessioni$2FI$3SUNC000452 620 $dTorino$3SUNL000001 700 1$aGiannattasio$b, Carlo$3SUNV005358$0227239 712 $aUTET$3SUNV000072$4650 801 $aIT$bSOL$c20181109$gRICA 912 $aSUN0096844 950 $aUFFICIO DI BIBLIOTECA DEL DIPARTIMENTO DI GIURISPRUDENZA$d00 CONS FTA.242 (2.1) $e00 FTN7193 995 $aUFFICIO DI BIBLIOTECA DEL DIPARTIMENTO DI GIURISPRUDENZA$gFTN$h7193$kCONS FTA.242 (2.1)$oc$qa 996 $aDisposizioni generali, successioni legittime$9680726 997 $aUNICAMPANIA LEADER 03415nam 22006733u 450 001 9910451047403321 005 20210111123346.0 010 $a1-282-77899-4 010 $a9786612778995 010 $a1-135-58004-9 010 $a0-203-90682-9 035 $a(CKB)1000000000250412 035 $a(EBL)170558 035 $a(OCoLC)71348536 035 $a(SSID)ssj0000280008 035 $a(PQKBManifestationID)11206062 035 $a(PQKBTitleCode)TC0000280008 035 $a(PQKBWorkID)10268611 035 $a(PQKB)10243869 035 $a(MiAaPQ)EBC170558 035 $a(PPN)198451237 035 $a(EXLCZ)991000000000250412 100 $a20130418d2012|||| u|| | 101 0 $aeng 135 $aur|n|---||||| 181 $ctxt 182 $cc 183 $acr 200 10$aGovernment Confronts Culture$b[electronic resource] $eThe Struggle for Local Democracy in Southern Africa 210 $aHoboken $cTaylor and Francis$d2012 215 $a1 online resource (391 p.) 225 1 $aStates and Societies 300 $aDescription based upon print version of record. 311 $a1-138-97539-7 311 $a0-8153-3080-4 327 $aCover; GOVERNMENT CONFRONTS CULTURE: THE STRUGGLE FOR DEMOCRACY IN SOUTHERN AFRICA; Copyright; CONTENTS; MAP; PREFACE; PART I WHEN POLICY HITS CULTURAL BORDERS; 1 CAN THE MODERN STATE WORK IN MULTICULTURAL SOCIETIES?; 2 BEYOND CULTURELESS CONCEPTIONS OF POLICY MAKING; PART II NAMIBIA: THE FIRST POST-APARTHEID EXPERIMENT; 3 POST-APARTHEID NATION BUILDING: WHOSE CULTURE SHAPES EDUCATIONAL POLICY?; 4 ETHNIC ARCHIPELAGOS: THE CULTURAL AND INSTITUTIONAL BOUNDARIES OF EARLY LITERACY; PART III SOUTH AFRICA: A FRAGILE STATE BALANCED ON CONFLICTING CULTURES 327 $a5 A PROMISING MYSTERY: WHEN LOCAL STATES ADVANCE GENDER EQUITY6 DEMOCRACY DOWN UNDER?: THE POLITICS AND CULTURE OF SCHOOLS AND CLASSROOMS; PART IV BOTSWANA: A STABLE STATE, BUT A DEMOCRATIC SOCIETY?; 7 CAN THE STATE DEMOCRATIZE GENDER ROLES?: RAISING GIRLS' ATTAINMENT; 8 AFTER THE MODERN STATE: CRAFTING EFFECTIVE POLICIES FOR MULTICULTURAL SOCIETIES; REFERENCES; INDEX 330 $aTransitional societies-struggling to build democratic institutions and new political traditions-are faced with a painful dilemma. How can Government become strong and effective, building a common good that unites disparate ethnic and class groups, while simultaneously nurturing democratic social rules at the grassroots? Professor Fuller brings this issue to light in the contentious, multicultural setting of Southern Africa. Post-apartheid states, like South Africa and Namibia, are pushing hard to raise school quality, reduce family poverty, and equalize gender relations inside villages and 410 0$aStates and Societies 606 $aDemocracy 606 $aGovernment - Asia$2HILCC 606 $aGovernment - Non-U.S$2HILCC 606 $aLaw, Politics & Government$2HILCC 608 $aElectronic books. 615 4$aDemocracy. 615 7$aGovernment - Asia 615 7$aGovernment - Non-U.S. 615 7$aLaw, Politics & Government 676 $a320.6 676 $a320.6096809049 676 $a320/.6/096809049 700 $aFuller$b Bruce$0890843 801 0$bAU-PeEL 801 1$bAU-PeEL 801 2$bAU-PeEL 906 $aBOOK 912 $a9910451047403321 996 $aGovernment Confronts Culture$92075671 997 $aUNINA LEADER 03862nam 2200709 450 001 9910798112303321 005 20200520144314.0 010 $a1-63157-372-1 035 $a(CKB)3710000000645384 035 $a(EBC)4508881 035 $a(OCoLC)947084405 035 $a(CaBNVSL)swl00406481 035 $a(Au-PeEL)EBL4508881 035 $a(CaPaEBR)ebr11206121 035 $a(CaONFJC)MIL915542 035 $a(OCoLC)950463447 035 $a(CaSebORM)9781631573729 035 $a(MiAaPQ)EBC4508881 035 $a(EXLCZ)993710000000645384 100 $a20160512d2016 fy 0 101 0 $aeng 135 $aurcnu|||||||| 181 $2rdacontent 182 $2rdamedia 183 $2rdacarrier 200 10$aService excellence $ecreating customer experiences that build relationships /$fRuth N. Bolton 205 $aFirst edition. 210 1$aNew York, New York (222 East 46th Street, New York, NY 10017) :$cBusiness Expert Press,$d2016. 215 $a1 recurso en li?nea (vi, 204 páginas) 225 1 $aMarketing strategy collection,$x2150-9662 300 $aCo-published with Center for Services Leadership (CSL) at Arizona State University. 311 $a1-63157-371-3 320 $aIncludes bibliographical references (pages 181-195) and index. 327 $a1. A service-centered view of the customer experience -- 2. New challenges: technology and new media -- 3. Customer participation and its implications for managing demand and supply -- 4. The building blocks of the customer experience -- 5. Managing customer relationships to achieve growth and profitability -- 6. Customer-focused innovation -- 7. Service design and multichannel management -- 8. Managing partners, people, and physical evidence -- 9. Globalization: learning to tailor the customer experience to new markets -- References -- Index. 330 3 $aService has a unique ability to create experiences that build profitable relationships with customers. Based on a service-centered perspective, this book analyzes the challenges of creating excellent customer experiences, including the management of technology and new media. It describes how customers coproduce and cocreate their experiences, and how these activities influence business revenues and costs. Customer Experience refers to the sensory, cognitive, emotional, social, and behavioral dimensions of all activities that connect the customer and the organization over time across touchpoints and channels. It encompasses all activities involving the customer where the organization is the focal object, including prepurchase activities (such as exposure to a website ad), and purchase, consumption, and engagement behaviors (blogging, sharing photos). 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