LEADER 02257nam 22005414a 450 001 9910450345003321 005 20200520144314.0 010 $a1-281-12824-4 010 $a9786611128241 010 $a0-8144-2696-4 035 $a(CKB)1000000000241996 035 $a(CtWfDGI)bkb00003068 035 $a(SSID)ssj0000191632 035 $a(PQKBManifestationID)11156827 035 $a(PQKBTitleCode)TC0000191632 035 $a(PQKBWorkID)10186364 035 $a(PQKB)10437149 035 $a(MiAaPQ)EBC3001809 035 $a(Au-PeEL)EBL3001809 035 $a(CaPaEBR)ebr10120164 035 $a(CaONFJC)MIL112824 035 $a(OCoLC)70261721 035 $a(EXLCZ)991000000000241996 100 $a20050810d2006 uy 0 101 0 $aeng 135 $aurzn|||||| 181 $ctxt 182 $cc 183 $acr 200 10$aLeverage$b[electronic resource] $ehow to get it and how to keep it in any negotiation /$fRoger Volkema 210 $aNew York $cAMACOM$dc2006 215 $ax, 214 p. $cill 300 $aTitle from title screen. 311 $a0-8144-7326-1 320 $aIncludes bibliographical references (p. 197) and index. 327 $aIntroduction -- Negotiation and leverage -- Four characteristics of leverage -- The four states of leverage -- The sources of leverage -- Indicators of leverage -- Checking your progress : identifying leverage -- Managing leverage -- Increasing your leverage -- Decreasing the other party's leverage -- Checking your progress : altering leverage -- The dance of leverage -- Reality test -- Playing defense -- The climate of negotiation -- Selecting an approach -- The art of communication -- Another reality challenge -- Leverage, uncertainty, and risk -- Leverage and ethics -- Managing emotions -- Negotiating in cyberspace -- Multiparty negotiations -- International negotiations -- Surrendering leverage -- Final thoughts. 606 $aNegotiation in business 608 $aElectronic books. 615 0$aNegotiation in business. 676 $a658.4/052 700 $aVolkema$b Roger J$0958374 801 0$bMiAaPQ 801 1$bMiAaPQ 801 2$bMiAaPQ 906 $aBOOK 912 $a9910450345003321 996 $aLeverage$92171322 997 $aUNINA