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005 20200520144314.0
010   $a1-281-12621-7
010   $a9786611126216
010   $a0-8144-2868-1
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035   $a(EBL)228381
035   $a(OCoLC)475936253
035   $a(SSID)ssj0000155623
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035   $a(PQKBTitleCode)TC0000155623
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100   $a20040817d2005      uy             0
101 0 $aeng
135   $aur|n|---|||||
181   $ctxt
182   $cc
183   $acr
200 14$aThe first-time manager$b[electronic resource] /$fLoren B. Belker, Gary S. Topchik
205   $a5th ed.
210   $aNew York, N.Y. $cAMACOM$d2005
215   $a1 online resource (235 p.)
300   $aDescription based upon print version of record.
311   $a0-8144-0821-4 
327   $aContents; Preface; Acknowledgments; Introduction; 1 The Road to Management; 2 Starting Out; 3 Building Trust and Confidence; 4 Show Your Appreciation; 5 Being an Active Listener; 6 The New Manager's Job and Pitfalls to Avoid; 7 Dealing with Your Superiors; 8 Choosing a Managerial Style of Your Own; 9 Building Team Spirit; 10 Managing Problem Employees; 11 Hiring and Interviewing; 12 Training Team Members; 13 Managing Change Dealing with Resistance; 14 Disciplining the Employee; 15  Oh My God I Can't Fire Anyone; 16 Having a Legal Awareness; 17 No Secrets; 18 The Human Resources Department
327   $a19 The Current State of Loyalty20 Is There Such a Thing as Motivation; 21 The Generation Gap; 22 Writing Job Descriptions; 23 Doing Performance Appraisals; 24 Salary Administration; 25 Having Emotional Intelligence; 26 Developing a Positive Self Image; 27 Managing Your Own Time; 28 The Written Word; 29 The Grapevine; 30 Your Best Friend Delegation; 31 A Sense of Humor; 32 Managing Participating in and Leading Meetings; 33 Taking Center Stage; 34 Coping with Stress; 35 Having Balance in Your Life; 36 A Touch of Class; Conclusion; Index
330   $aA true management classic with 200,000 copies sold!
606   $aOffice management
606   $aSupervision of employees
608   $aElectronic books.
615  0$aOffice management.
615  0$aSupervision of employees.
676   $a658.3/02
700   $aBelker$b Loren B$0874379
701   $aTopchik$b Gary S$0861167
801  0$bMiAaPQ
801  1$bMiAaPQ
801  2$bMiAaPQ
906   $aBOOK
912   $a9910450181103321
996   $aThe first-time manager$91952294
997   $aUNINA