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200 10$aIs the help helpful?$b[electronic resource] $ehow to create online help that meets your users' needs /$fJean Hollis Weber
210   $aWhitefish Bay, WI $cHentzenwerke Publishing$dc2004
215   $axxiv, 224 p
300   $aIncludes index.
311   $a1-930919-60-3 
606   $aOnline information services
606   $aInformation services
608   $aElectronic books.
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700   $aWeber$b Jean Hollis$0922301
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906   $aBOOK
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996   $aIs the help helpful$92069576
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