LEADER 04757nam 2200613 a 450 001 9910450046603321 005 20200520144314.0 010 $a1-4175-2499-5 035 $a(CKB)1000000000004944 035 $a(EBL)3116991 035 $a(SSID)ssj0000197241 035 $a(PQKBManifestationID)12030048 035 $a(PQKBTitleCode)TC0000197241 035 $a(PQKBWorkID)10154420 035 $a(PQKB)10559873 035 $a(MiAaPQ)EBC3116991 035 $a(Au-PeEL)EBL3116991 035 $a(CaPaEBR)ebr10060420 035 $a(OCoLC)922967068 035 $a(EXLCZ)991000000000004944 100 $a19931018d1992 uy 0 101 0 $aeng 135 $aur|n|---||||| 181 $ctxt 182 $cc 183 $acr 200 10$aManaging upward$b[electronic resource] $ea partnership plan for employees and bosses /$fPatti Hathaway and Susan D. Schubert 210 $aLos Angeles, Calif. $cCrisp Publications$dc1992 215 $a1 online resource (126 p.) 225 1 $aFifty minute series 300 $aOn Cover: Managing upward : strategies for succeeding with your boss. How to effectively "manage your boss." 311 $a1-56052-131-7 327 $a""TITLE""; ""COPYRIGHT""; ""PREFACE""; ""ACKNOWLEDGMENTS""; ""CONTENTS""; ""SECTION I Introduction""; ""WHAT IS A BOSS?""; ""WHO MANAGES WHOM?""; ""WHAT THIS BOOK WILL DO""; ""BENEFITS""; ""WHY ARE YOU READING THIS BOOK?""; ""DEFINING THE PARTNERSHIP AND HOW IT CAN WORK BETTER""; ""THINK ABOUT YOUR SITUATION""; ""CLARIFY YOUR RELATIONSHIP""; ""SECTION II Focusing on the Big Picture""; ""WHERE DO I START?""; ""OTHER WAYS TO FIND OUT YOUR BOSSa??? PRIORITIES""; ""BLEND GOALS""; ""BLOCKS TO GOAL ACHIEVEMENT""; ""OVERCOMING BLOCKS""; ""SECTION III Communicate with Impact"" 327 $a""WHAT IS EFFECTIVE COMMUNICATION?""""COMMUNICATION GAPS""; ""How Well Do You Comprehend or Listen?""; ""SECTION IV Talka???s Not Cheap: Building Bridges via Meetings""; ""Leta???s Talk!""; ""BEFORE YOU JUMP INa???""; ""GETTING STARTED""; ""GETTING ACTION FROM BI-WEEKLY MEETINGS""; ""THE HIGH COST OF MEETINGS""; ""IF YOUR BOSS IS THE MEETING LEADER""; ""SECTION V Confronting with Compassion""; ""HOW CAN YOU CRITIQUE YOUR MANAGER?""; ""CRITICIZING YOUR BOSS""; ""FIVE Sa???s OF PROVIDING UNSOLICITED FEEDBACK""; ""STEP 1: Select Your Timing""; ""STEP 2: Secure The Bossa??? Permission"" 327 $a""STEP3: Share Specifics""""THE DASS SCRIPT""; ""STEP 4: Show Team Benefits""; ""STEP 5: Summarize Your Agreement""; ""SECTION VI How to Read Your Boss""; ""READING YOUR BOSS""; ""Step 1: R=Review""; ""STEP 2: E=Evaluate Established Patterns""; ""STEP 3: A as Apply Appropriate Approach""; ""SECTION VII The Care and Feeding of a Boss""; ""SIX WAYS TO BECOME A STAR""; ""SUCCESSFUL EMPLOYEE ACTIONS""; ""KEEP YOUR BOSS INFORMED""; ""MONTHLY STATUS REPORT""; ""TURN COMPLAINTS INTO PROPOSALS""; ""PRAISING UPWARD""; ""Praise Example""; ""THINGS BOSSES DONa???T WANT"" 327 $a""SECTION VIII Managing Time Management Monsters""""PRODUCTIVITY PRINCIPLES""; ""PLANNING STEPS""; ""How to Manage the Monsters""; ""BARRIER 1: INTERRUPTIONS""; ""Saying No to Your Boss""; ""BARRIER 2: CHANGING PRIORITIES""; ""BARRIER 3: COPING WITH MULTIPLE BOSSES""; ""BARRIER3 4: LACK OF INFORMATION""; ""BARRIER 5: UNAVAILABLE BOSS""; ""BARRIER 6: DISORGANIZED BOSS""; ""A FINAL THOUGHT""; ""SECTION IX Coping with Dreadful Bosses""; ""ALL BOSSES ARE NOT CREATED EQUAL""; ""INTOLERABLE BOSS BEHAVIOR""; ""WHAT CAN YOU DO?""; ""RISK TO ACTION STEPS DIAGRAM""; ""SCALE 1: Level of Risk"" 327 $a""SCALE 2: Severity of Problem""""SCALE 3: Risk, Severity and Action Steps""; ""CASE STUDY 1: GOOD GUY/BAD GUY""; ""CASE STUDY 2: THE BOTTLENECK BOSS""; ""SECTION X Chutes or Ladders""; ""ASSESS YOURSELF""; ""EVALUATING YOUR SCORESHEET""; ""HOW TO ACHIEVE GOOD PERFORMANCE EVALUATIONS""; ""STEP 1: Set Performance Goals""; ""STEP 2: Keep Score All Year Long""; ""Types of Criticism""; ""Coping with Criticism from Our Boss""; ""RESPONDING TO UNJUSTIFIED CRITICISM""; ""FOGGING""; ""REQUEST SPECIFIC FEEDBACK""; ""Case Scenario""; ""ADMIT THE TRUTH""; ""Valid Criticism Scenario"" 327 $a""Potential Responses to Situations 1a???3"" 410 0$aFifty-Minute series. 606 $aManaging your boss 606 $aManaging your boss$vProblems, exercises, etc 608 $aElectronic books. 615 0$aManaging your boss. 615 0$aManaging your boss 676 $a650.1/3 700 $aHathaway$b Patti$0289118 701 $aSchubert$b Susan D$0931596 801 0$bMiAaPQ 801 1$bMiAaPQ 801 2$bMiAaPQ 906 $aBOOK 912 $a9910450046603321 996 $aManaging upward$92095572 997 $aUNINA