LEADER 01597nam 2200541Ia 450 001 9910450014303321 005 20200520144314.0 010 $a1-280-51198-2 010 $a9786610511983 010 $a1-84544-577-5 035 $a(CKB)1000000000004939 035 $a(OCoLC)133162868 035 $a(CaPaEBR)ebrary10052716 035 $a(SSID)ssj0000331897 035 $a(PQKBManifestationID)11240822 035 $a(PQKBTitleCode)TC0000331897 035 $a(PQKBWorkID)10330130 035 $a(PQKB)11700306 035 $a(MiAaPQ)EBC232170 035 $a(Au-PeEL)EBL232170 035 $a(CaPaEBR)ebr10052716 035 $a(CaONFJC)MIL51198 035 $a(EXLCZ)991000000000004939 100 $a20000815d2003 uy 0 101 0 $aeng 135 $aurcn||||||||| 181 $ctxt 182 $cc 183 $acr 200 00$aManaging quality in e-operations$b[electronic resource] /$fguest editor Christopher Seow 210 $aBradford, England $cEmerald Group Publishing$dc2003 215 $a1 online resource (91 p.) 225 0 $aThe TQM magazine ;$vv.15, no. 3 300 $aBibliographic Level Mode of Issuance: Monograph 311 $a0-86176-807-8 606 $aElectronic commerce 606 $aQuality control 608 $aElectronic books. 615 0$aElectronic commerce. 615 0$aQuality control. 701 $aSeow$b Christopher$0896123 801 0$bMiAaPQ 801 1$bMiAaPQ 801 2$bMiAaPQ 906 $aBOOK 912 $a9910450014303321 996 $aManaging quality in e-operations$92001804 997 $aUNINA