LEADER 04578nam 22006254a 450 001 9910449934803321 005 20200520144314.0 010 $a1-282-13362-4 010 $a9786613806208 010 $a0-8135-3917-X 024 7 $a10.36019/9780813539171 035 $a(CKB)1000000000246489 035 $a(EBL)967383 035 $a(OCoLC)799765788 035 $a(SSID)ssj0000195686 035 $a(PQKBManifestationID)11202991 035 $a(PQKBTitleCode)TC0000195686 035 $a(PQKBWorkID)10141207 035 $a(PQKB)10303065 035 $a(MiAaPQ)EBC967383 035 $a(OCoLC)68817093 035 $a(MdBmJHUP)muse21306 035 $a(DE-B1597)529563 035 $a(DE-B1597)9780813539171 035 $a(Au-PeEL)EBL967383 035 $a(CaPaEBR)ebr10120769 035 $a(CaONFJC)MIL380620 035 $a(EXLCZ)991000000000246489 100 $a20050218d2006 uy 0 101 0 $aeng 135 $aur|n|---||||| 181 $ctxt 182 $cc 183 $acr 200 10$aMake the connection$b[electronic resource] $eimprove your communication at work and at home /$fSteve Adubato 210 $aNew Brunswick, N.J. $cRivergate Books$dc2006 215 $a1 online resource (252 p.) 300 $aDescription based upon print version of record. 311 $a0-8135-3652-9 327 $aCommunication 101 -- The power of passion and connecting with others -- Leadership -- Organizational life -- At work -- Motivation -- The customer is always right -- Communicating with strength in tough situations -- Relationships, kids, and communication -- Mailbag. 330 $aIn this collection of compelling and practical essays, Emmy Award?winning broadcaster, newspaper columnist, and motivational speaker Steve Adubato shares concrete tips and tools that will help you connect more effectively at work, at home, under pressure, in leadership roles, and in high-tech environments. From avoiding unnecessary arguments with your spouse to coaching a valuable, yet difficult employee, Adubato?s essays delve into the key factors that motivate people to act and respond the way that they do. You will find answers to some of the most common questions about public speaking as well as advice on overcoming its anxieties. Whether the forum is a PTA meeting or a large professional function, essays explore topics such as: Why even practiced speakers sometimes experience stage fright How to keep your audience awake and interested in what you are saying You will learn essential skills for interacting in the workplace, including: How to negotiate a good deal and still be honest and straight How to keep team projects from falling apart How to conduct yourself in confrontational situations, such as receiving a public insult Drawing on examples set by public figures, including Bill Clinton, Rudy Giuliani, Mario Cuomo, Martha Stewart, Jack Welch, Joe Torre, and many others, Adubato addresses the unique communication challenges that those in leadership positions face. Essays examine: · What ordinary people can learn from leaders in high-profile positions · Why so many leaders have difficulty taking responsibility and apologizing for their actions As technology continues to provide opportunities for quicker and more visual communication, Adubato also lets you know when hi-tech bells and whistles get in the way of making a more personal and human connection. For instance, · Why do we hide behind e-mail messages when we have something very difficult to say? · How does communication deteriorate when cell phones and e-mail are competing for our attention? Finally, Adubato reminds us that communicating at home is no less important or any less difficult than communicating in public or at work. From contemporary challenges to age-old questions, essays explore: · How you can more effectively talk with your kids about war and terrorism · What forms of persuasion are more effective than nagging Filled with timely examples and practical suggestions, Make the Connection is a must-read for everyone looking to improve their professional and personal relationships. 606 $aBusiness communication 606 $aInterpersonal communication 608 $aElectronic books. 615 0$aBusiness communication. 615 0$aInterpersonal communication. 676 $a650.1/3 700 $aAdubato$b Steve$01032840 801 0$bMiAaPQ 801 1$bMiAaPQ 801 2$bMiAaPQ 906 $aBOOK 912 $a9910449934803321 996 $aMake the connection$92490815 997 $aUNINA