LEADER 02661nam 22005534a 450 001 9910449768503321 005 20200520144314.0 010 $a0-8144-2803-7 035 $a(CKB)1000000000023824 035 $a(CtWfDGI)bkb00002029 035 $a(SSID)ssj0000180018 035 $a(PQKBManifestationID)11178137 035 $a(PQKBTitleCode)TC0000180018 035 $a(PQKBWorkID)10148797 035 $a(PQKB)11001617 035 $a(MiAaPQ)EBC3001780 035 $a(Au-PeEL)EBL3001780 035 $a(CaPaEBR)ebr10075568 035 $a(OCoLC)929146580 035 $a(EXLCZ)991000000000023824 100 $a20040217d2004 uy 0 101 0 $aeng 135 $aurzn|||||| 181 $ctxt 182 $cc 183 $acr 200 10$aInstant messaging rules$b[electronic resource] $ea business guide to managing policies, security, and legal issues for safe IM communication /$fNancy Flynn 210 $aNew York $cAmerican Management Association$dc2004 215 $axii, 210 p 300 $aTitle from title screen. 311 $a0-8144-7253-2 320 $aIncludes bibliographical references and index. 327 $aThe case for instant messaging management -- IM is used by someone in nearly every us company -- Uncovering unauthorized IM use in your office -- What's the best way to manage employees' IM use? -- Establishing an e-risk management and compliance team -- Instant messaging pros and cons -- Employers are responsible for employees' wrongs -- Compounds confidentiality concerns -- Protecting privacy in the IM world -- Use written rules and policies to enforce your strategic IM management plan -- What constitutes appropriate (and inappropriate) IM content? -- Retaining IM business records -- Saving everything can be a costly mistake -- Discovery: when IM is used as evidence-for or against you -- Beware the destruction of IM evidence -- Training is essential to IM policy compliance -- Employee compliance is key to IM policy success -- IM is big on Wall Street -- Regulated firms playing catch-up with e-mail retention -- Regulations extend to main street, too -- Instant messaging rules. 606 $aInstant messaging 606 $aElectronic mail messages 606 $aBusiness communication 608 $aElectronic books. 615 0$aInstant messaging. 615 0$aElectronic mail messages. 615 0$aBusiness communication. 676 $a651.8/469 700 $aFlynn$b Nancy$f1956-$0861166 801 0$bMiAaPQ 801 1$bMiAaPQ 801 2$bMiAaPQ 906 $aBOOK 912 $a9910449768503321 996 $aInstant messaging rules$92258240 997 $aUNINA