LEADER 05683nam 22007334a 450 001 9910449685903321 005 20200520144314.0 010 $a1-281-02823-1 010 $a0-08-051571-1 010 $a9786611028237 035 $a(CKB)1000000000214519 035 $a(EBL)226809 035 $a(OCoLC)437144773 035 $a(SSID)ssj0000232602 035 $a(PQKBManifestationID)11187964 035 $a(PQKBTitleCode)TC0000232602 035 $a(PQKBWorkID)10214864 035 $a(PQKB)11675086 035 $a(MiAaPQ)EBC226809 035 $a(CaSebORM)9780123540515 035 $a(PPN)165598816 035 $a(Au-PeEL)EBL226809 035 $a(CaPaEBR)ebr10254657 035 $a(CaONFJC)MIL102823 035 $a(EXLCZ)991000000000214519 100 $a20041008d2005 uy 0 101 0 $aeng 135 $aur|n|---||||| 181 $ctxt 182 $cc 183 $acr 200 10$aRapid contextual design$b[electronic resource] $ea how-to guide to key techniques for user-centered design /$fKaren Holtzblatt, Jessamyn Burns Wendell, Shelley Wood 205 $a1st edition 210 $aSan Francisco $cElsevier/Morgan Kaufmann$dc2005 215 $a1 online resource (321 p.) 225 1 $aThe Morgan Kaufmann series in interactive technologies 300 $aDescription based upon print version of record. 311 $a0-12-354051-8 311 $a1-4175-7745-2 320 $aIncludes bibliographical references and index. 327 $aFront Cover; RAPID CONTEXTUAL DESIGN; Copyright Page; Contents; About This Book; Acknowledgements; Chapter 1. Introduction; What steps of Contextual Design are covered in Rapid Contextual Design?; What is rapid about Rapid CD?; How do I get my organization to adopt a customer centered design process?; What is CDTools?; What project examples do we use?; Terms; Chapter 2. Planning Your Rapid CD Project; Is your project a good candidate for Rapid CD?; What if your project has a larger scope?; What type of Rapid CD should you use?; The Rapid CD team; Who are your stakeholders? 327 $aDo you have a predefined software methodology?Managing your project; Sample schedules; Gathering data on the road; Using parallel interpretation sessions to move faster; Chapter 3. Planning Your Contextual Interviews; Key concepts; Who should you interview?; What contexts should be sampled?; How do you balance job roles within context?; What style of interview will you use?; What logistics do you need to consider?; How do you find and set up the customer visits?; Chapter 4. The Contextual Inquiry Interview; Definition; Key concepts; CI process checklist; Confirm the interview 327 $aGive an introductory group talkDeal with the unexpected issues; Go to the workspace; Run the interview; Get ready to interpret after the interview; Tips; Chapter 5. Contextual Interview Interpretation Session; Definition; Key concepts; Interpretation; Prepare a team room; Identify the interpretation team; Identify who will play each interpretation session role; Capture the user and organization profiles; Capture affinity notes and work models; Capture insights; Conduct a share session; Chapter 6. Work Modeling; Definition; Key concepts; Work modeling during an interpretation session 327 $aThe sequence modelThe artifact model; The physical model; Chapter 7. Consolidated Sequence Models; Definition; Key concepts; Consolidation process; Choose sequences to consolidate; Prepare for consolidation; Start consolidation; Finish the consolidation; Tips; Example: Agilent consolidated sequence; Chapter 8. Building an Affinity Diagram; Definition; Key concepts; Affinity building process; Decide when to build the affinity diagram; Identify the affinity building team; Prepare to build the affinity; Introduce the affinity building process; Place all affinity notes on the wall 327 $aAdd Blue labelsReorganize the wall-add Pink and Green labels; Creating the final affinity-rolling in new data; Chapter 9. Using Contextual Data to Write Personas; Definition; Key concepts; Personas; Choose the personas to write; Identify representative users for each persona; Identify goals, roles, and tasks for each persona; Write the persona; Write a user scenario-an extended task description; Check your personas; Chapter 10. Walking the Affinity and Consolidated Sequences; Definition; Key concepts; Process for walking the data; Prepare the data and the room for the data walk 327 $aGather people to walk the data 330 $aIs it impossible to schedule enough time to include users in your design process? Is it difficult to incorporate elaborate user-centered design techniques into your own standard design practices? Do the resources needed seem overwhelming? This handbook introduces Rapid CD, a fast-paced, adaptive form of Contextual Design. Rapid CD is a hands-on guide for anyone who needs practical guidance on how to use the Contextual Design process and adapt it to tactical projects with tight timelines and resources. Rapid Contextual Design provides detailed suggestions on structuring the proj 410 0$aMorgan Kaufmann series in interactive technologies. 606 $aSystem design 606 $aSystem analysis 608 $aElectronic books. 615 0$aSystem design. 615 0$aSystem analysis. 676 $a004.2/1 700 $aHoltzblatt$b Karen$0855294 701 $aWendell$b Jessamyn Burns$0855295 701 $aWood$b Shelley$0855296 801 0$bMiAaPQ 801 1$bMiAaPQ 801 2$bMiAaPQ 906 $aBOOK 912 $a9910449685903321 996 $aRapid contextual design$91909478 997 $aUNINA