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100   $a20210109d2020      u|         0
101 0 $aeng
135   $aurnn#008mamaa
181   $ctxt$2rdacontent
182   $cc$2rdamedia
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200 10$aDigital Technologies for Global Sourcing of Services $e14th International Workshop on Global Sourcing of Information Technology and Business Processes, Global Sourcing 2019, Obergurgl, Austria, December 18?21, 2019, Proceedings /$fedited by Ilan Oshri, Julia Kotlarsky, Leslie P. Willcocks
205   $a1st ed. 2020.
210  1$aCham :$cSpringer International Publishing :$cImprint: Springer,$d2020.
215   $a1 online resource (VII, 193 p. 41 illus., 20 illus. in color.)
225 1 $aLecture Notes in Business Information Processing,$x1865-1356 ;$v410
311   $a3-030-66833-9 
327   $aGravitation of Blockchain in Shared Services: The Next Phase of Service Delivery Strategy -- How Agility can be Increased in IT Sourcing and Contracting: Learnings from an Autonomous Driving Case -- IT Infrastructures Sourcing Challenges and Practices of Exploration-for-Exploitation in Public Sector Organizations: A Delphi Study -- Digital maturity: a survey in the Netherlands -- Smart Contracts for Global Sourcing Arrangements -- Outsourcing and Offshoring to Individuals -- Understanding the Impact of Isomorphic Influences on Business Services Outsourcing Decisions: An Institutional Theory Approach -- Towards Business Services 4.0 - Digital Transformation of Business Services at a Global Technology Company -- What Do You See In Your Bot? Lessons from KAS Bank -- Designing a sourcing ecosystem for strategic innovation through ?big data? applications.
330   $aThis book constitutes revised selected papers from the 14th International Global Sourcing Workshop 2019, held in Obergurgl, Austria, in December 2019. The 10 contributions included were carefully reviewed and selected from a total of 36 submissions. The book offers a review of the key topics in sourcing of services, populated with practical frameworks that serve as a tool kit to students and managers. The range of topics covered in this book is wide and diverse, offering various perspectives on the employment of digital technologies in the context of sourcing services. More specifically the book examines sourcing decisions and management practices around digital platforms, robotic process automation and blockchain, giving specific attention to digital aspects of innovation in sourcing. .
410  0$aLecture Notes in Business Information Processing,$x1865-1356 ;$v410
606   $aElectronic data processing$xManagement
606   $aBusiness information services
606   $aComputer industry
606   $aBusiness
606   $aManagement science
606   $aComputers$xLaw and legislation
606   $aInformation technology$xLaw and legislation
606   $aProduction management
606   $aIT Operations
606   $aIT in Business
606   $aThe Computer Industry
606   $aBusiness and Management
606   $aLegal Aspects of Computing
606   $aOperations Management
615  0$aElectronic data processing$xManagement.
615  0$aBusiness information services.
615  0$aComputer industry.
615  0$aBusiness.
615  0$aManagement science.
615  0$aComputers$xLaw and legislation.
615  0$aInformation technology$xLaw and legislation.
615  0$aProduction management.
615 14$aIT Operations.
615 24$aIT in Business.
615 24$aThe Computer Industry.
615 24$aBusiness and Management.
615 24$aLegal Aspects of Computing.
615 24$aOperations Management.
676   $a658.054
702   $aOshri$b Ilan
702   $aKotlarsky$b Julia
702   $aWillcocks$b Leslie P.
801  0$bMiAaPQ
801  1$bMiAaPQ
801  2$bUtOrBLW
906   $aBOOK
912   $a9910447241303321
996   $aDigital technologies for global sourcing of services$92055785
997   $aUNINA