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010   $a1-299-19779-5
010   $a3-642-34497-6
024 7 $a10.1007/978-3-642-34497-8
035   $a(CKB)2670000000533360
035   $a(EBL)1082813
035   $a(OCoLC)823728275
035   $a(SSID)ssj0000879705
035   $a(PQKBManifestationID)11559176
035   $a(PQKBTitleCode)TC0000879705
035   $a(PQKBWorkID)10852686
035   $a(PQKB)10389968
035   $a(DE-He213)978-3-642-34497-8
035   $a(MiAaPQ)EBC1082813
035   $a(PPN)168327058
035   $a(EXLCZ)992670000000533360
100   $a20130109d2013      uy         0
101 0 $aeng
135   $aur|n|---|||||
181   $ctxt
182   $cc
183   $acr
200 10$aService science in China /$fJiazhen Huo, Zhisheng Hong
205   $a1st ed. 2013.
210   $aBerlin $cSpringer$dc2013
215   $a1 online resource (470 p.)
300   $aDescription based upon print version of record.
311   $a3-642-34496-8 
311   $a3-642-42824-X 
320   $aIncludes bibliographical references.
327   $aPreface -- Service Economy Knocks -- The Rise of Service Science -- The Connotation of Service Science -- Overview of Service Science Research System -- Service Philosophy -- Resource Allocation -- Operation Management -- Supporting System of Service Technology -- Service Science Application on Traditional Service Industries -- Application of Service Science in the Emerging Service Industries.
330   $aA service economy era is coming! As the basic discipline of the new service dominant era, service science mainly studies common rules of service activities, aiming to provide theoretical bases for creating future service value. This book, which integrates service management, operational management, logistics and supply chain management, presents a research system for this emerging discipline. This system consists in service philosophy, resource allocation, operational management and service technology. Many concrete cases involving China?s service enterprises are incorporated into the book, in the hope of providing readers insights into not only service science but also the development of China?s service economy.
606   $aBusiness logistics$zChina
606   $aService industries$zChina
615  0$aBusiness logistics
615  0$aService industries
676   $a330
676   $a658.40301
676   $a658.5
676   $a658.7/2/0951
700   $aHuo$b Jiazhen$01063100
701   $aHong$b Zhisheng$01759614
801  0$bMiAaPQ
801  1$bMiAaPQ
801  2$bMiAaPQ
906   $aBOOK
912   $a9910438250103321
996   $aService science in China$94198186
997   $aUNINA