LEADER 04963nam 22005295 450 001 9910437630103321 005 20251010082530.0 010 $a3-030-51765-9 024 7 $a10.1007/978-3-030-51765-6 035 $a(MiAaPQ)EBC6462817 035 $a(CKB)5590000000433457 035 $a(DE-He213)978-3-030-51765-6 035 $a(EXLCZ)995590000000433457 100 $a20210123d2020 u| 0 101 0 $aeng 135 $aurnn#007mamaa 181 $ctxt$2rdacontent 182 $cc$2rdamedia 183 $acr$2rdacarrier 200 10$aIntercultural Mediation and Conflict Management Training $eA Guide for Professionals and Academics /$fby Claude-Hélène Mayer 205 $a1st ed. 2020. 210 1$aCham :$cSpringer International Publishing :$cImprint: Springer,$d2020. 215 $a1 online resource (XXII, 260 p. 56 illus., 5 illus. in color.) 311 08$a3-030-51764-0 327 $aPart I. Conflict -- Intercultural Conflicts -- Types of Conflict -- Conflict Types -- Conflict Styles -- Causes of Conflict -- Escalation and De-escalation -- Part II. Mediation -- Background to Mediation -- Mediation as a Global Phenomenon -- The Mediation Process -- The role of the Mediator -- Inner Attitudes During Mediation -- Mediation Techniques -- Part III. Intercultural mediation -- Intercultural Competencies in Mediation -- Models of Intercultural Mediation -- The Role of the Mediator in Intercultural Contexts -- Mediation Techniques in Intercultural Contexts -- Challenges in Intercultural Mediations -- Emotions in Intercultural Mediation -- Values and Value Orientations in Intercultural Contexts -- Cultural Orientations and Values in Intercultural Mediation -- Training Materials for Work with Cultural Orientations and Values in Intercultural Mediation -- Part IV. Options for Resolutions -- Approaches for Resolutions as to How to Overcome Cultural Barriers in Intercultural Mediation -- Part V.Perspectives and the Way Forward -- Visions of Intercultural Mediation. 330 $aThis book introduces the topic of intercultural mediation and conflict management. Based on the latest scientific research and successful conflict management practices, it provides theoretical insights and practical, self-reflective exercises, role-plays and case studies on conflict, mediation, intercultural mediation, and solution-finding in conflict mediation. The book serves both as a self-learning tool to expand personal competences and cultural sensitivity,and as training material for seminars, workshops, secondary, advanced and higher education and vocational training. It is a valuable contribution to the fields of intercultural conflict mediation and conflict management, intercultural communication, intercultural training and coaching. This is a book about practicing ? the applied practice of competent conflict crafts in diverse intercultural contexts. Conflict practitioners, mediators, and intercultural trainers would be inspired by Professor Claude-Hélène Mayer?s creative integration of relevant intercultural models with do-able conflict strategies and in reaching intergroup harmony with reflexivity and cultural resonance. --- Professor Stella Ting-Toomey, Human Communication Studies, California State University at Fullerton, USA, and Co-Editor of The SAGE Handbook of Conflict Communication, 2e Given the difficulty and complexity of successful intercultural collaboration and conflict mediation, this is a much-needed addition to cross-cultural positive psychology. It is rich in content and training. I highly recommend it for teaching, corporate training, and for executive coaches. --- Professor Paul T.P. Wong, President International Network on Personal Meaning and President Meaning-Centered Counselling Institute, Toronto, Canada Intercultural conflict resolution is a critically important task in this modern world. This book by Professor Mayer is a welcome handbook on how touse mediation to resolve those conflicts. It should be in the library of every conflict mediator. My congratulations to Professor Mayer for her important work. --- Dan Landis, Founding President, International Academy of Intercultural Research, Affiliate Professor of Psychology, University of Hawaii. 606 $aPositive psychology 606 $aCultural property$xProtection 606 $aPersonal coaching 606 $aPositive Psychology 606 $aCultural Resource Management 606 $aCoaching 615 0$aPositive psychology. 615 0$aCultural property$xProtection. 615 0$aPersonal coaching. 615 14$aPositive Psychology. 615 24$aCultural Resource Management. 615 24$aCoaching. 676 $a303.6 700 $aMayer$b Claude-Helene$0770236 801 0$bMiAaPQ 801 1$bMiAaPQ 801 2$bMiAaPQ 906 $aBOOK 912 $a9910437630103321 996 $aIntercultural Mediation and Conflict Management Training$93090891 997 $aUNINA