LEADER 03566nam 2200481 450 001 9910425158203321 005 20210302191104.0 010 $a3-030-54120-7 024 7 $a10.1007/978-3-030-54120-0 035 $a(CKB)4100000011479529 035 $a(MiAaPQ)EBC6363166 035 $a(DE-He213)978-3-030-54120-0 035 $a(EXLCZ)994100000011479529 100 $a20210302d2020 uy 0 101 0 $aeng 135 $aurnn|008mamaa 181 $ctxt$2rdacontent 182 $cc$2rdamedia 183 $acr$2rdacarrier 200 10$aOnline resolution of e-commerce disputes $eperspectives from the European Union, the UK., and China /$fJie Zheng 205 $a1st ed. 2020. 210 1$aCham, Switzerland :$cSpringer,$d[2020] 210 4$dİ2020 215 $a1 online resource (XIII, 369 p. 15 illus., 9 illus. in color.) 311 $a3-030-54119-3 320 $aIncludes bibliographical references. 327 $aChapter 1 - Introduction -- Chapter 2 - Conceptual Settings -- Chapter 3 - The Development of ODR In E-Commerce Transactions -- Chapter 4 - Validity of Electronic Alternative Dispute Resolution Agreements -- Chapter 5 - ODR Procedural Standards -- Chapter 6 - Enforcement of the ODR Outcomes -- Chapter 7 -- Conclusion. 330 $aThis book discusses how technological innovations have affected the resolution of disputes arising from electronic commerce in the European Union, UK and China. Online dispute resolution (ODR) is a form of alternative dispute resolution in which information technology is used to establish a process that is more effective and conducive to resolving the specific types of dispute for which it was created. This book focuses on out-of-court ODR and the resolution of disputes in the field of electronic commerce. It explores the potential of ODR in this specific e-commerce context and investigates whether the current use of ODR is in line with the principles of access to justice and procedural fairness. Moreover, it examines the major concerns surrounding the development of ODR, e.g. the extent to which electronic ADR agreements are recognized by national courts in cross-border e-commerce transactions, how procedural justice is ensured in ODR proceedings, and whether ODR outcomes can be effectively enforced. To this end, the book assesses the current and potential role of ODR in resolving e-commerce disputes, identifies the legal framework for and legal barriers to the development of ODR, and makes recommendations as to the direction in which practice and the current legal framework should evolve. In closing, the book draws on the latest legislation in the field of e-commerce law and dispute resolution in order to make recommendations for future ODR design, such as the EU Platform-to-Business Regulation on Promoting Fairness and Transparency for Business Users of Online Intermediation Services (2019) and the United Nations Convention on International Settlement Agreements Resulting from Mediation (2018), which provide the legal basis for ODR?s future development. 606 $aElectronic commerce$zGreat Britain 606 $aElectronic commerce$zChina 606 $aElectronic commerce$zEurope 615 0$aElectronic commerce 615 0$aElectronic commerce 615 0$aElectronic commerce 676 $a658.84 700 $aZheng$b Jie$0904538 801 0$bMiAaPQ 801 1$bMiAaPQ 801 2$bMiAaPQ 906 $aBOOK 912 $a9910425158203321 996 $aOnline resolution of e-commerce disputes$92022579 997 $aUNINA