LEADER 07402nam 22007695 450 001 9910416080603321 005 20200812165847.0 010 $a3-030-57599-3 024 7 $a10.1007/978-3-030-57599-1 035 $a(CKB)4100000011398296 035 $a(MiAaPQ)EBC6317688 035 $a(DE-He213)978-3-030-57599-1 035 $a(PPN)250214717 035 $a(EXLCZ)994100000011398296 100 $a20200812d2020 u| 0 101 0 $aeng 135 $aurcnu|||||||| 181 $ctxt$2rdacontent 182 $cc$2rdamedia 183 $acr$2rdacarrier 200 10$aElectronic Government $e19th IFIP WG 8.5 International Conference, EGOV 2020, Linköping, Sweden, August 31 ? September 2, 2020, Proceedings /$fedited by Gabriela Viale Pereira, Marijn Janssen, Habin Lee, Ida Lindgren, Manuel Pedro Rodríguez Bolívar, Hans Jochen Scholl, Anneke Zuiderwijk 205 $a1st ed. 2020. 210 1$aCham :$cSpringer International Publishing :$cImprint: Springer,$d2020. 215 $a1 online resource (422 pages) 225 1 $aInformation Systems and Applications, incl. Internet/Web, and HCI ;$v12219 300 $aIncludes index. 311 $a3-030-57598-5 327 $aE-Government Foundations -- Between overexploitation and underexploitation of digital opportunities ? a case study with focus on affordances and constraints -- Developing an analytical framework for analyzing and comparing national e-government strategies -- A Pathology of Public Sector IT Governance: How IT Governance Configuration Counteracts Ambidexterity -- Barriers and Drivers of Digital Transformation in Public Organizations: Results from a Survey in the Netherlands -- E-Government Services and Open Government -- Smart Policing: A Critical Review of the Literature -- Utilizing the investment instrument for digital transformation: A case study of a large Swedish municipality -- Service Quality through Government Proactivity: The Concept of Non-Interaction -- Automatization of Cross-Border Customs Declaration: Potential and Challenges. A Case Study of the Estonian Customs Authority -- AI-Enabled Innovation in the Public Sector: a Framework for Digital Governance and Resilience -- Systematic literature review: Technical Debt Management -- Measure what matters. A dual outcome service quality model for government service delivery -- Digital Inclusion Competences for Senior Citizens: the survival basics -- Walking a mile in their shoes?A citizen journey to explore public service delivery from the citizen perspective -- The role of domain-skills in bureaucratic service encounters -- Aligning stakeholder interests, governance requirements and blockchain design in business and government information sharing -- Approaches to Good Data Governance in Support of Public Sector Transformation through Once-only -- Governance challenges of inter-organizational digital public services provisioning: A case study on digital invoicing services in Belgium -- Open Data: Social and Technical Aspects -- A methodology for retrieving datasets from open government data portals using information retrieval and question and answering techniques -- Open Government Data from the Perspective of Information Needs - A Tentative Conceptual Model -- Towards a Framework for Open Data Publishers: A Comparison Study between Sweden and Belgium -- Open Government Data Systems: Learning from a Public Utility Perspective -- Collaboration in Open Government Data Ecosystems: Open Cross-sector Sharing and Co-development of Data and Software -- Towards Generic Business Models of Intermediaries in Data Collaboratives: From Gatekeeping to Data Control -- AI, Data Analytics, and Automated Decision Making -- Generating more value from government data using AI-An exploratory study -- Identifying risks in datasets for automated decision?making -- Using Government Data and Machine Learning for Predicting Firms? Vulnerability to Economic Crisis -- Smart Cities -- Towards Data-Driven Policymaking for the Urban Heat Transition in the Netherlands: Barriers to the Collection and Use of Data -- Identifying Strategic Planning Patterns of Smart Initiatives. An Empirical Research in Spanish Smart Cities -- Demographical attributes explaining different stages of OG development in Spanish Local Governments -- Identification of competencies and teaching models for the governance of smart sustainable cities in the South American context. 330 $aThis book constitutes the proceedings of the 19th IFIP WG 8.5 International Conference on Electronic Government, EGOV 2020, held in Linköping, Sweden, in August/September 2020, in conjunction with the IFIP WG 8.5 IFIP International Conference on Electronic Participation (ePart 2020) and the International Conference for E-Democracy and Open Government Conference (CeDEM 2020). The conference was held virtually due to the COVID-19 pandemic. The 30 full papers presented were carefully reviewed and selected from 118 submissions. The papers are clustered under the following topical sections: e-government foundations; e-government services and open government; open data: social and technical aspects; AI, data analytics, and automated decision making; and smart cities. 410 0$aInformation Systems and Applications, incl. Internet/Web, and HCI ;$v12219 606 $aComputers and civilization 606 $aApplication software 606 $aArtificial intelligence 606 $aDatabase management 606 $aCoding theory 606 $aInformation theory 606 $aComputers and Society$3https://scigraph.springernature.com/ontologies/product-market-codes/I24040 606 $aInformation Systems Applications (incl. Internet)$3https://scigraph.springernature.com/ontologies/product-market-codes/I18040 606 $aArtificial Intelligence$3https://scigraph.springernature.com/ontologies/product-market-codes/I21000 606 $aDatabase Management$3https://scigraph.springernature.com/ontologies/product-market-codes/I18024 606 $aCoding and Information Theory$3https://scigraph.springernature.com/ontologies/product-market-codes/I15041 615 0$aComputers and civilization. 615 0$aApplication software. 615 0$aArtificial intelligence. 615 0$aDatabase management. 615 0$aCoding theory. 615 0$aInformation theory. 615 14$aComputers and Society. 615 24$aInformation Systems Applications (incl. Internet). 615 24$aArtificial Intelligence. 615 24$aDatabase Management. 615 24$aCoding and Information Theory. 676 $a352.3802854678 702 $aViale Pereira$b Gabriela$4edt$4http://id.loc.gov/vocabulary/relators/edt 702 $aJanssen$b Marijn$4edt$4http://id.loc.gov/vocabulary/relators/edt 702 $aLee$b Habin$4edt$4http://id.loc.gov/vocabulary/relators/edt 702 $aLindgren$b Ida$4edt$4http://id.loc.gov/vocabulary/relators/edt 702 $aRodríguez Bolívar$b Manuel Pedro$4edt$4http://id.loc.gov/vocabulary/relators/edt 702 $aScholl$b Hans Jochen$4edt$4http://id.loc.gov/vocabulary/relators/edt 702 $aZuiderwijk$b Anneke$4edt$4http://id.loc.gov/vocabulary/relators/edt 801 0$bMiAaPQ 801 1$bMiAaPQ 801 2$bMiAaPQ 906 $aBOOK 912 $a9910416080603321 996 $aElectronic Government$9772425 997 $aUNINA