LEADER 04398nam 22006135 450 001 9910413439403321 005 20251223182710.0 010 $a3-662-59811-6 024 7 $a10.1007/978-3-662-59811-5 035 $a(CKB)4100000011354785 035 $a(DE-He213)978-3-662-59811-5 035 $a(MiAaPQ)EBC6314617 035 $a(PPN)260304832 035 $a(MiAaPQ)EBC6270768 035 $a(EXLCZ)994100000011354785 100 $a20200720d2020 u| 0 101 0 $aeng 135 $aurnn|008mamaa 181 $ctxt$2rdacontent 182 $cc$2rdamedia 183 $acr$2rdacarrier 200 10$aIntegrated Business Information Systems $eA Holistic View of the Linked Business Process Chain ERP-SCM-CRM-BI-Big Data /$fby Klaus-Dieter Gronwald 205 $a2nd ed. 2020. 210 1$aBerlin, Heidelberg :$cSpringer Berlin Heidelberg :$cImprint: Springer,$d2020. 215 $a1 online resource (XIX, 177 p. 91 illus., 83 illus. in color.) 311 08$a3-662-59810-8 320 $aIncludes bibliographical references and index. 327 $aBusiness Integration Methods -- ERP ? Enterprise Resource Planning -- SCM ? Supply Chain Management -- CRM ? Customer Relationship Management -- BI ? Business Intelligence -- Big Data Analytics -- Artificial Intelligence -- Kdibis Global -- The Beverages Roleplay and Games. 330 $aEnterprise Resource Planning (ERP), Supply Chain Management (SCM), Customer Relationship Management (CRM), Business Intelligence (BI) and Big Data analytics (BDA) are business related tasks and processes, that are supported by standardized software solutions. This book explains how these tasks require business-oriented thinking and actions from IT specialists and data scientists, and argues that it is a good idea to let students experience this directly from the business perspective, for example as executives of a virtual company in a role-play exercise. The second edition of the book has been completely revised, restructured and supplemented with actual topics such as blockchains in supply chains and the correlation between big data analytics, artificial intelligence and machine learning. The structure of the book is based on the gradual implementation and integration of the respective information systems from the business and management perspectives. Part I provides detailed descriptions of the topics supplemented by online tests and exercises, while Part II introduces role play and the online gaming and simulation environment. Supplementary teaching material, presentations, templates, and video clips are available online in the gaming area. The gaming and business simulation Kdibisglobal.com, newly created for this book, now includes a beer division, a bottled water division, a soft drinks division and a manufacturing division for cash-register barcode scanners with their specific business processes and supply chains. The Author Klaus-Dieter Gronwald is lecturer, author, serious game developer and founder of Kdibis Learning Games. He combines teaching at various international business schools and colleges with career as a senior executive in industry developing new global sourcing strategies and advanced shared services models for IT- and engineering services in virtual teams. Klaus-Dieter Gronwald graduated from Leibniz University Hannover, in Germany, with a Masters and Ph.D. in Physics. 606 $aElectronic data processing$xManagement 606 $aApplication software 606 $aBusiness information services 606 $aEducation$xData processing 606 $aIT Operations 606 $aComputer and Information Systems Applications 606 $aIT in Business 606 $aComputers and Education 615 0$aElectronic data processing$xManagement. 615 0$aApplication software. 615 0$aBusiness information services. 615 0$aEducation$xData processing. 615 14$aIT Operations. 615 24$aComputer and Information Systems Applications. 615 24$aIT in Business. 615 24$aComputers and Education. 676 $a658.5 700 $aGronwald$b Klaus-Dieter$4aut$4http://id.loc.gov/vocabulary/relators/aut$0894259 801 0$bMiAaPQ 801 1$bMiAaPQ 801 2$bMiAaPQ 906 $aBOOK 912 $a9910413439403321 996 $aIntegrated Business Information Systems$91997582 997 $aUNINA