LEADER 05023nam 22006735 450 001 9910413439403321 005 20200720113355.0 010 $a3-662-59811-6 024 7 $a10.1007/978-3-662-59811-5 035 $a(CKB)4100000011354785 035 $a(DE-He213)978-3-662-59811-5 035 $a(MiAaPQ)EBC6314617 035 $a(PPN)260304832 035 $a(EXLCZ)994100000011354785 100 $a20200720d2020 u| 0 101 0 $aeng 135 $aurnn|008mamaa 181 $ctxt$2rdacontent 182 $cc$2rdamedia 183 $acr$2rdacarrier 200 10$aIntegrated Business Information Systems $eA Holistic View of the Linked Business Process Chain ERP-SCM-CRM-BI-Big Data /$fby Klaus-Dieter Gronwald 205 $a2nd ed. 2020. 210 1$aBerlin, Heidelberg :$cSpringer Berlin Heidelberg :$cImprint: Springer,$d2020. 215 $a1 online resource (XIX, 177 p. 91 illus., 83 illus. in color.) 311 $a3-662-59810-8 320 $aIncludes bibliographical references and index. 327 $aBusiness Integration Methods -- ERP ? Enterprise Resource Planning -- SCM ? Supply Chain Management -- CRM ? Customer Relationship Management -- BI ? Business Intelligence -- Big Data Analytics -- Artificial Intelligence -- Kdibis Global -- The Beverages Roleplay and Games. 330 $aEnterprise Resource Planning (ERP), Supply Chain Management (SCM), Customer Relationship Management (CRM), Business Intelligence (BI) and Big Data analytics (BDA) are business related tasks and processes, that are supported by standardized software solutions. This book explains how these tasks require business-oriented thinking and actions from IT specialists and data scientists, and argues that it is a good idea to let students experience this directly from the business perspective, for example as executives of a virtual company in a role-play exercise. The second edition of the book has been completely revised, restructured and supplemented with actual topics such as blockchains in supply chains and the correlation between big data analytics, artificial intelligence and machine learning. The structure of the book is based on the gradual implementation and integration of the respective information systems from the business and management perspectives. Part I provides detailed descriptions of the topics supplemented by online tests and exercises, while Part II introduces role play and the online gaming and simulation environment. Supplementary teaching material, presentations, templates, and video clips are available online in the gaming area. The gaming and business simulation Kdibisglobal.com, newly created for this book, now includes a beer division, a bottled water division, a soft drinks division and a manufacturing division for cash-register barcode scanners with their specific business processes and supply chains. The Author Klaus-Dieter Gronwald is lecturer, author, serious game developer and founder of Kdibis Learning Games. He combines teaching at various international business schools and colleges with career as a senior executive in industry developing new global sourcing strategies and advanced shared services models for IT- and engineering services in virtual teams. Klaus-Dieter Gronwald graduated from Leibniz University Hannover, in Germany, with a Masters and Ph.D. in Physics. 606 $aManagement information systems 606 $aComputer science 606 $aApplication software 606 $aInformation technology 606 $aBusiness?Data processing 606 $aEducation?Data processing 606 $aManagement of Computing and Information Systems$3https://scigraph.springernature.com/ontologies/product-market-codes/I24067 606 $aInformation Systems Applications (incl. Internet)$3https://scigraph.springernature.com/ontologies/product-market-codes/I18040 606 $aComputer Applications$3https://scigraph.springernature.com/ontologies/product-market-codes/I23001 606 $aIT in Business$3https://scigraph.springernature.com/ontologies/product-market-codes/522000 606 $aComputers and Education$3https://scigraph.springernature.com/ontologies/product-market-codes/I24032 615 0$aManagement information systems. 615 0$aComputer science. 615 0$aApplication software. 615 0$aInformation technology. 615 0$aBusiness?Data processing. 615 0$aEducation?Data processing. 615 14$aManagement of Computing and Information Systems. 615 24$aInformation Systems Applications (incl. Internet). 615 24$aComputer Applications. 615 24$aIT in Business. 615 24$aComputers and Education. 676 $a658.5 700 $aGronwald$b Klaus-Dieter$4aut$4http://id.loc.gov/vocabulary/relators/aut$0894259 801 0$bMiAaPQ 801 1$bMiAaPQ 801 2$bMiAaPQ 906 $aBOOK 912 $a9910413439403321 996 $aIntegrated Business Information Systems$91997582 997 $aUNINA