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010   $a3-030-39485-9
024 7 $a10.1007/978-3-030-39485-1
035   $a(CKB)4100000010480295
035   $a(MiAaPQ)EBC6126651
035   $a(DE-He213)978-3-030-39485-1
035   $a(PPN)242979408
035   $a(MiAaPQ)EBC6126344
035   $a(EXLCZ)994100000010480295
100   $a20200228d2020      u|         0
101 0 $aeng
135   $aurcnu||||||||
181   $2rdacontent
182   $2rdamedia
183   $2rdacarrier
200 10$aEngagement of Intercultural Project Customers $eA Relational Model /$fby Patrick Lückmann
205   $a1st ed. 2020.
210  1$aCham :$cSpringer International Publishing :$cImprint: Springer,$d2020.
215   $a1 online resource (281 pages) $ccolor illustrations, charts
225 1 $aContributions to Management Science,$x1431-1941
311 08$a3-030-39484-0 
320   $aIncludes bibliographical references.
327   $aIntroduction to Intercultural Project Customer Engagement -- Theory in Intercultural Project Customer Engagement.-Qualitative Analysis: Intercultural Project Customer Engagement -- Delphi Survey: Intercultural Project Customer Engagement -- Intercultural Project Customer Engagement.
330   $aThis book examines the effective and appropriate integration of project customers in intercultural settings. It first presents the theoretical background and the state of the art in intercultural project stakeholder management. The book then describes the use of qualitative and quantitative (Delphi survey) methods to produce a dataset, and the development of a relational model for customer engagement in intercultural projects based on this dataset. The book can be used to inform future research in the area of international project management, while also serving as a guide for project management practitioners who need to engage culturally diverse users, sponsors and customers.
410  0$aContributions to Management Science,$x1431-1941
606   $aProject management
606   $aCustomer relations?Management
606   $aDiversity in the workplace
606   $aProject Management$3https://scigraph.springernature.com/ontologies/product-market-codes/515020
606   $aCustomer Relationship Management$3https://scigraph.springernature.com/ontologies/product-market-codes/513050
606   $aDiversity Management/Women in Business$3https://scigraph.springernature.com/ontologies/product-market-codes/517060
615  0$aProject management.
615  0$aCustomer relations?Management.
615  0$aDiversity in the workplace.
615 14$aProject Management.
615 24$aCustomer Relationship Management.
615 24$aDiversity Management/Women in Business.
676   $a658.404
700   $aLückmann$b Patrick$4aut$4http://id.loc.gov/vocabulary/relators/aut$0935197
801  0$bMiAaPQ
801  1$bMiAaPQ
801  2$bMiAaPQ
906   $aBOOK
912   $a9910377820103321
996   $aEngagement of Intercultural Project Customers$92106240
997   $aUNINA