LEADER 03400nam 22005775 450 001 9910377818603321 005 20231108231538.0 010 $a3-030-36498-4 024 7 $a10.1007/978-3-030-36498-4 035 $a(CKB)4100000010480426 035 $a(MiAaPQ)EBC6121698 035 $a(DE-He213)978-3-030-36498-4 035 $a(PPN)242981704 035 $a(EXLCZ)994100000010480426 100 $a20200221d2020 u| 0 101 0 $aeng 135 $aurcnu|||||||| 181 $ctxt$2rdacontent 182 $cc$2rdamedia 183 $acr$2rdacarrier 200 10$aImproving Healthcare Services $eCoproduction, Codesign and Operations /$fby Sharon J. Williams, Lynne Caley 205 $a1st ed. 2020. 210 1$aCham :$cSpringer International Publishing :$cImprint: Palgrave Pivot,$d2020. 215 $a1 online resource (xvii, 120 pages ; illustrations) 225 1 $aPalgrave pivot 311 $a3-030-36497-6 320 $aIncludes bibliographical references and index. 327 $aChapter One ? Introduction to Public Sector Management and Service Operations -- Chapter Two ? Public Service Operations Management -- Chapter Three ? Public Service Management and Quality Improvement -- Chapter Four ? Coproduction and Codesign: Defining principles and models -- Chapter Five ? Role of Coproduction in quality improvement -- Chapter Six ? Health care case study -- Chapter Seven ? Health & Social care case study -- Chapter Eight ? Coproducing and codesigning health and social care ? the role of patients, relatives and communities -- Chapter Nine ? Future research agenda. 330 $aBuilding on co-author Sharon Williams? previous title Improving Healthcare Operations, this book examines the role of co-design and coproduction in health and social care. Extending current thinking on coproduction in healthcare and how this can be operationalised, this book opens a discussion around how it can contribute to improvement. Providing a number of case studies, it links previous public service management, operations management and supply chain management research by extending and translating these core design and improvement principles into health and social care. Considering the wider role of patients, communities and other stakeholders it will challenge and develop existing thinking in relation to co-design, coproduction and redesign of services. 410 0$aPalgrave pivot. 606 $aProduction management 606 $aHealth care management 606 $aHealth services administration 606 $aOperations Management$3https://scigraph.springernature.com/ontologies/product-market-codes/519000 606 $aHealth Care Management$3https://scigraph.springernature.com/ontologies/product-market-codes/527030 615 0$aProduction management. 615 0$aHealth care management. 615 0$aHealth services administration. 615 14$aOperations Management. 615 24$aHealth Care Management. 676 $a658.5 676 $a362.1068 700 $aWilliams$b Sharon J$4aut$4http://id.loc.gov/vocabulary/relators/aut$0985575 702 $aCaley$b Lynne$4aut$4http://id.loc.gov/vocabulary/relators/aut 801 0$bMiAaPQ 801 1$bMiAaPQ 801 2$bMiAaPQ 906 $aBOOK 912 $a9910377818603321 996 $aImproving Healthcare Services$92280525 997 $aUNINA