LEADER 04594nam 22007575 450 001 9910350286003321 005 20210910194737.0 010 $a981-13-1480-2 024 7 $a10.1007/978-981-13-1480-3 035 $a(CKB)4100000006374686 035 $a(MiAaPQ)EBC5507729 035 $a(DE-He213)978-981-13-1480-3 035 $a(EXLCZ)994100000006374686 100 $a20180903d2019 u| 0 101 0 $aeng 135 $aurcnu|||||||| 181 $ctxt$2rdacontent 182 $cc$2rdamedia 183 $acr$2rdacarrier 200 00$aReimagining the future public service workforce /$fHelen Dickinson, Catherine Needham, Catherine Mangan, Helen Sullivan, editors 210 1$aSingapore :$cSpringer Singapore,$d2019. 215 $a1 online resource (xiii, 140 pages) $cill 225 1 $aSpringerBriefs in Political Science,$x2191-5466 311 $a981-13-1479-9 320 $aIncludes bibliographical references. 327 $aPart 1: Setting the Scene -- Chapter 1. Introduction: imagining the future public service workforce -- Part 2: Major themes in reimagining the public service workforce -- Chapter 2. Boundary Challenges and the work of boundary spanners -- Chapter 3. Supporting Capacities of Public Servants Facing Emotional Labor Demands -- Chapter 4. Narratives and Storytelling -- Chapter 5. Design matters: the implications of design thinking and practice for future public service workforce skills and culture -- Chapter 6. More rave than waltz ? why the complexity of public service means the end for hero leadership -- Chapter 7. Empathy, Ethics and Efficiency: 21st century capabilities for public managers -- Part 3: Developing the future public service workforce -- Chapter 8. Developing and recruiting the future public servant -- Chapter 9. Creating a diverse workforce -- Chapter 10. Conclusions. 330 $aThis book investigates the professional needs and training requirements of an ever-changing public service workforce in Australia and the United Kingdom. It explores the nature of future roles, the types of skills and competencies that will be required and how organisations might recruit, train and develop public servants for these roles. Leading international research - practitioners make recommendations for how local organisations can equip future public servants with the skills and professional capacities for these shifting professional demands, and the skillsets they will require. Drawing on ideas that have been developed in the Australian and UK context, the book delves into the major themes involved in re-imagining the public service workforce and the various forms of capacities and capabilities that this entails. It then explores delivery of this future vision, and its implications in terms of development, recruitment and strategy. 410 0$aSpringerBriefs in Political Science,$x2191-5466 606 $aSocial policy 606 $aIndustrial sociology 606 $aPolitical science 606 $aPolitical sociology 606 $aSocial Policy$3http://scigraph.springernature.com/things/product-market-codes/X33000 606 $aSociology of Work$3http://scigraph.springernature.com/things/product-market-codes/X22240 606 $aPublic Health$3http://scigraph.springernature.com/things/product-market-codes/H27002 606 $aPolitical Science$3http://scigraph.springernature.com/things/product-market-codes/911000 606 $aPolitical Sociology$3http://scigraph.springernature.com/things/product-market-codes/X22170 606 $asocial policy$9eng$2eurovoc 606 $apolitical sociology$9eng$2eurovoc 606 $apublic service employee$9eng$2eurovoc 606 $apublic service$9eng$2eurovoc 606 $avocational training$9eng$2eurovoc 615 0$aSocial policy. 615 0$aIndustrial sociology. 615 0$aPolitical science. 615 0$aPolitical sociology. 615 14$aSocial Policy. 615 24$aSociology of Work. 615 24$aPublic Health. 615 24$aPolitical Science. 615 24$aPolitical Sociology. 615 7$asocial policy. 615 7$apolitical sociology. 615 7$apublic service employee. 615 7$apublic service. 615 7$avocational training. 676 $a351.6 686 $a04.24.20$2EP-CLASS 702 $aDickinson$b Helen 702 $aNeedham$b Catherine$f1974-, 702 $aMangan$b Catherine 702 $aSullivan$b Helen 906 $aBOOK 912 $a9910350286003321 996 $aReimagining the future public service workforce$92531397 997 $aUNINA