LEADER 01623nam 2200361z- 450 001 9910346918903321 005 20210211 010 $a1000014466 035 $a(CKB)4920000000101333 035 $a(oapen)https://directory.doabooks.org/handle/20.500.12854/50426 035 $a(oapen)doab50426 035 $a(EXLCZ)994920000000101333 100 $a20202102d2010 |y 0 101 0 $aeng 135 $aurmn|---annan 181 $ctxt$2rdacontent 182 $cc$2rdamedia 183 $acr$2rdacarrier 200 00$aIntelligent Business Process Optimization for the Service Industry 210 $cKIT Scientific Publishing$d2010 215 $a1 online resource (310 p. p.) 311 08$a3-86644-454-0 330 $aThe company's sustainable competitive advantage derives from its capacity to create value for customers and to adapt the operational practices to changing situations. Business processes are the heart of each company. Therefore process excellence has become a key issue. This book introduces a novel approach focusing on the autonomous optimization of business processes by applying sophisticated machine learning techniques such as Relational Reinforcement Learning and Particle Swarm Optimization. 610 $aBusiness Process Modeling 610 $aOptimization 610 $aParticle Swarm Optimization 610 $aProcess Flexibility 610 $aRelational Reinforcement Learning 700 $aKress$b Markus$4auth$01325325 906 $aBOOK 912 $a9910346918903321 996 $aIntelligent Business Process Optimization for the Service Industry$93036747 997 $aUNINA