LEADER 01687nam 2200349z- 450 001 9910346898703321 005 20210212 010 $a1000025397 035 $a(CKB)4920000000101535 035 $a(oapen)https://directory.doabooks.org/handle/20.500.12854/57068 035 $a(oapen)doab57068 035 $a(EXLCZ)994920000000101535 100 $a20202102d2012 |y 0 101 0 $aeng 135 $aurmn|---annan 181 $ctxt$2rdacontent 182 $cc$2rdamedia 183 $acr$2rdacarrier 200 00$aProcess Measurement in Business Process Management : Theoretical Framework and Analysis of Several Aspects 210 $cKIT Scientific Publishing$d2012 215 $a1 online resource (XIV, 244 p. p.) 311 08$a3-86644-789-2 330 $aProcess measurement deals with the quantification of business process models using process model metrics. This book presents a theoretical framework for the prediction of external process model attributes (as, for example, error-proneness and understandabiltiy) based on internal (structural) attributes. The properties of proposed metrics are analyzed. A visualization technique for metric values is introduced and metrics for process model understandability and granularity are evaluated. 517 $aProcess Measurement in Business Process Management 610 $abusiness process management 610 $aprocess measurement 610 $aprocess model metric 700 $aMelcher$b Joachim$4auth$01323435 906 $aBOOK 912 $a9910346898703321 996 $aProcess Measurement in Business Process Management : Theoretical Framework and Analysis of Several Aspects$93035553 997 $aUNINA