LEADER 07790oam 2200529I 450 001 9910346792303321 005 20220607154325.0 010 $a1-351-79256-3 010 $a1-315-20495-9 010 $a1-351-79257-1 024 7 $a10.4324/9781315204956 035 $a(CKB)4560000000000085 035 $a(MiAaPQ)EBC5323360 035 $a(OCoLC)1022752635 035 $a(MiAaPQ)EBC7245173 035 $a(Au-PeEL)EBL7245173 035 $a(EXLCZ)994560000000000085 100 $a20180706d2018 uy 0 101 0 $aeng 135 $aurcnu|||||||| 181 $2rdacontent 182 $2rdamedia 183 $2rdacarrier 200 00$aCo-production and co-creation $eengaging citizens in public services /$fedited by Taco Brandsen, Trui Steen and Bram Verschuere 210 1$aNew York, NY :$cRoutledge,$d2018. 215 $a1 online resource (323 pages) $cillustrations, tables 225 1 $aRoutledge Critical Studies in Public Management 311 $a1-138-70011-8 320 $aIncludes bibliographical references at the end of each chapters and index. 327 $tpart, 1 Co-Production and Co-Creation --$tDefinitions and Theoretical Perspectives --$tchapter 1 Co-Creation and Co-Production in Public Services --$tUrgent Issues in Practice and Research /$rTaco Brandsen Trui Steen Bram Verschuere --$tchapter 2 Definitions of Co-Production and Co-Creation /$rTaco Brandsen Marlies Honingh --$tchapter 3 Co-Production and the Co-Creation of Value in Public Services --$tA Perspective from Service Management 1 /$rStephen P. Osborne Kirsty Strokosch Zoe Radnor --$tchapter 4 Co-Production at the Crossroads of Public Administration Regimes /$rVictor Pestoff --$tchapter 4.1 Case Study?Co-Production of Care Services --$tCo-opting Citizens in the Reform Agenda /$rJosé Nederhand Ingmar van Meerkerk --$tchapter 5 Public Management and Co-Production /$rJohn Alford Louise Freijser --$tchapter 6 What Do Voluntary Sector Studies Offer Research on Co-Production? /$rLehn M. Benjamin Jeffrey L. Brudney --$tpart, 2 Influences on the Process of Co-Production and Co-Creation --$tchapter 7 Unravelling the Co-Producers --$tWho are They and What Motivations do They Have? /$rCarola van Eijk Mila Gascó --$tchapter 7.1 Case Study?The Spanish Project Pla BUITS /$rMila Gascó Carola van Eijk --$tchapter 8 The Roles of the Professional in Co-Production and Co-Creation Processes /$rTrui Steen Sanna Tuurnas --$tchapter 8.1 Case Study?Mediation Service --$tCrossing the Line Between the Roles of Traditional Welfare State Professionals and Citizens as Voluntary Mediators /$rSanna Tuurnas --$tchapter 8.2 Case Study?The Role of Staff with Lived Experience in the Co-Production of Substance Use Disorder Treatment Services /$rSunggeun (Ethan) Park --$tchapter 9 Who Is in the Lead? New Perspectives on Leading Service Co-Production /$rHans Schlappa Yassaman Imani --$tchapter 9.1 Case Study?Leading Co-Production --$tThe Case of Hertfordshire Fire and Rescue Service?s Community Volunteer Scheme /$rYassaman Imani Hans Schlappa --$tchapter 9.2 Case Study?Enhancing Co-Creation Through Linking Leadership --$tThe Danish ?Zebra City? Project /$rAnne Tortzen --$tchapter 10 The Increasing Role of Digital Technologies in Co-Production and Co-Creation /$rVeiko Lember --$tchapter 10.1 Case Study?How Public Services in Sweden Help Newcomers to Integrate in the Labour Market and Society Through the Digital Platform Mobilearn /$rSomya Joshi Vasilis Koulolias Francisco Garcia Moran Elke Loeffler --$tchapter 10.2 Case Study?ICT and Empowerment of Frail Elderly in Flemish Municipalities /$rSylke Jaspers --$tchapter 10.3 Case Study?Remote Health Monitoring with Wearable Sensors and Smartphones /$rAndrás Gábor Barbara Gausz --$tchapter 11 Legal Dilemmas of Co-Production and Co-Creation /$rDawid Szes´ci?o --$tchapter 11.1 Case Study?The European Disability Card /$rCharlotte Van Dijck --$tpart, 3 Co-Production and Co-Creation in Different Domains --$tchapter 12 Co-Production in Healthcare /$rCaitlin McMullin Catherine Needham --$tchapter 12.1 Case Study?Co-Producing Recommendations to Reduce Diagnostic Error /$rSuyeon Jo Tina Nabatchi --$tchapter 12.2 Case Study?Co-Production of Secondary Health Services in Nigeria and Ghana /$rMary Mangai Michiel De Vries Johan De Kruijf --$tchapter 13 Parents as Co-Producers in Primary Education /$rMarlies Honingh Elena Bondarouk Taco Brandsen --$tchapter 13.1 Case Study?Partners for Possibility --$tCo-Production of Education /$rDirk Brand Marleen Rolland --$tchapter 13.2 Case Study?Co-Creating School Meals Services /$rGiuseppe Aquino Maddalena Sorrentino --$tchapter 14 Co-Production and the Environment /$rMarco Ranzato Luisa Moretto --$tchapter 14.1 Case Study?Balade Verte et Bleue and Ilôt d?eau --$tCo-Creation and Co-Production for the Environment /$rMarco Ranzato --$tchapter 14.2 Case Study?Co-Producing Flood Risk Governance in England, the Netherlands and Flanders /$rHannelore Mees --$tchapter 15 Co-Production in Community Development /$rDaphne Vanleene Bram Verschuere --$tchapter 15.1 Case Study?Co-Production and Community Development in France /$rCaitlin McMullin --$tchapter 16 Providing Public Safety and Public Order Through Co-Production /$rElke Loeffler --$tchapter 16.1 Case Study?The Blue and You Police-Community Forum --$tCo-Production of a Community Conversation /$rBrian N. Williams Dan Silk Hadley Nobles JaiNiecya Harper --$tchapter 16.2 Case Study?Dutch and Belgian Citizens? Motivations to Engage in Neighbourhood Watch Schemes /$rCarola van Eijk Trui Steen Bram Verschuere --$tpart, 4 The Effects of Co-Production and Co-Creation --$tchapter 17 Co-Production, Co-Creation, and Citizen Empowerment /$rSuyeon Jo Tina Nabatchi --$tchapter 17.1 Case Study?Co-Creation and Empowerment --$tThe Case of DR Congo in Agricultural and Rural Sector /$rPeter Ngala Ntumba --$tchapter 18 Democratic Co-Production --$tConcepts and Determinants /$rBram Verschuere Daphne Vanleene Trui Steen Taco Brandsen --$tchapter 18.1 Case Study?Co-Production of New Immigrant Services in Hong Kong --$tFacilitating the Integration of New Immigrants into Community /$rXuan Tu --$tchapter 18.2 Case Study?The Rabot Neighbourhood --$tCo-Production in Community Development /$rDaphne Vanleene Bram Verschuere --$tchapter 19 The Effects of Co-Production on Trust /$rJoost Fledderus --$tchapter 19.1 Case Study?Building Trust in Work Corporations /$rJoost Fledderus --$tchapter 20 Assessing the Effect of Co-Production on Outcomes, Service Quality and Efficiency /$rElke Loeffler Tony Bovaird --$tchapter 20.1 Case Study?Amadiba Adventures --$tCo-Creating Community-Based Tourism /$rNtuthuko Mchunu Francois Theron --$tchapter 21 The Dark Side of Co-Creation and Co-Production --$tSeven Evils /$rTrui Steen Taco Brandsen Bram Verschuere --$tchapter 21.1 Case Study?Experts-by-Experience in Finnish Social Welfare /$rTaina Meriluoto --$tpart, 5 Concluding Chapter --$tchapter 22 How to Encourage Co-Creation and Co-Production --$tSome Recommendations /$rTaco Brandsen Trui Steen Bram Verschuere. 410 0$aRoutledge critical studies in public management. 606 $aPublic administration$xCitizen participation 606 $aPolitical planning$xCitizen participation 606 $aGovernment publicity 615 0$aPublic administration$xCitizen participation. 615 0$aPolitical planning$xCitizen participation. 615 0$aGovernment publicity. 676 $a352.65 702 $aBrandsen$b Taco 702 $aSteen$b Trui 702 $aVerschuere$b Bram$f1977- 801 0$bFlBoTFG 801 1$bFlBoTFG 906 $aBOOK 912 $a9910346792303321 996 $aCo-production and co-creation$92058867 997 $aUNINA