LEADER 03489nam 22005055 450 001 9910337808003321 005 20200704032106.0 010 $a3-658-26203-6 024 7 $a10.1007/978-3-658-26203-7 035 $a(CKB)4100000007938093 035 $a(MiAaPQ)EBC5754963 035 $a(DE-He213)978-3-658-26203-7 035 $a(PPN)235667293 035 $a(EXLCZ)994100000007938093 100 $a20190415d2019 u| 0 101 0 $aeng 135 $aurcnu|||||||| 181 $ctxt$2rdacontent 182 $cc$2rdamedia 183 $acr$2rdacarrier 200 10$aEngineering Service Systems in the Digital Age$b[electronic resource] /$fby Benedikt S. Höckmayr 205 $a1st ed. 2019. 210 1$aWiesbaden :$cSpringer Fachmedien Wiesbaden :$cImprint: Springer Gabler,$d2019. 215 $a1 online resource (314 pages) $cillustrations 225 1 $aMarkt- und Unternehmensentwicklung Markets and Organisations 311 $a3-658-26202-8 327 $aObjectives of this Research -- Grounding of the Research -- Consuming and Producing Knowledge -- Advancing Design Knowledge -- Shaping a Body of Design Knowledge -- Reflections on the Research. . 330 $aBenedikt S. Höckmayr explores the unique characteristics of service systems in the digital age and provides generalizable guidelines for engineering these complex entities. The author contributes towards understanding the socio-technical mechanisms that lead to according novel digitally enabled service offerings, together with paving the way for the maturation of a body of design knowledge for their systematic and structured development. Grounded in the worldview of Design Science Research as a problem-solving paradigm, the knowledge contribution provides innovation and service managers with evidence-based design knowledge that is attuned to be applied in everyday business contexts. Contents Objectives of this Research Grounding of the Research Consuming and Producing Knowledge Advancing Design Knowledge Shaping a Body of Design Knowledge Reflections on the Research Target Groups Researchers and students of information systems and service research Chief executive officers, innovation managers, service engineers in manufacturing and associated sectors The Author Benedikt S. Höckmayr works as an innovation management researcher, project manager and lecturer at the University of Erlangen-Nuremberg. He received his PhD in economic sciences from Prof. Dr. Kathrin M. Moeslein at the Department of Information Systems, Chair of Information Systems ? Innovation & Value Creation. 410 0$aMarkt- und Unternehmensentwicklung Markets and Organisations 606 $aManagement 606 $aIndustrial management 606 $aManagement information systems 606 $aInnovation/Technology Management$3https://scigraph.springernature.com/ontologies/product-market-codes/518000 606 $aBusiness Information Systems$3https://scigraph.springernature.com/ontologies/product-market-codes/522030 615 0$aManagement. 615 0$aIndustrial management. 615 0$aManagement information systems. 615 14$aInnovation/Technology Management. 615 24$aBusiness Information Systems. 676 $a620.001171 700 $aHöckmayr$b Benedikt S$4aut$4http://id.loc.gov/vocabulary/relators/aut$0963266 906 $aBOOK 912 $a9910337808003321 996 $aEngineering Service Systems in the Digital Age$92184087 997 $aUNINA