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010   $a3-319-91391-3
024 7 $a10.1007/978-3-319-91391-9
035   $a(CKB)4100000004820398
035   $a(DE-He213)978-3-319-91391-9
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035   $a(PPN)227402944
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100   $a20180515d2019      u|         0
101 0 $aeng
135   $aurnn|008mamaa
181   $ctxt$2rdacontent
182   $cc$2rdamedia
183   $acr$2rdacarrier
200 10$aBusiness Process Crowdsourcing $eConcept, Ontology and Decision Support /$fby Nguyen Hoang Thuan
205   $a1st ed. 2019.
210  1$aCham :$cSpringer International Publishing :$cImprint: Springer,$d2019.
215   $a1 online resource (XX, 142 p. 25 illus.) 
225 1 $aProgress in IS,$x2196-8713
311   $a3-319-91390-5 
327   $aIntroduction -- Background -- Business Process Crowdsourcing: Building Blocks -- Business Process Crowdsourcing: Model and Case Study -- Ontology of Business Process Crowdsourcing -- Business Process Crowdsourcing Support Tools -- Discussion and Conclusion. .
330   $aThis book conceptualises and develops crowdsourcing as an organisational business process. It argues that although for many organisations crowdsourcing still implies an immature one-off endeavour, when developed to a more repeatable business process it can harness innovation and agility. The book offers a process model to guide organisations towards the establishment of business process crowdsourcing (BPC), and empirically showcases and evaluates the model using two current major crowdsourcing projects. In order to consolidate the domain knowledge, the BPC model is turned into a heavyweight ontology capturing the concepts, hierarchical relationships and decision-making relationships necessary to establish crowdsourcing as a business process in an organisation. Lastly, based on the ontology it presents a decision tool that provides advice on making informed decisions about the performance of business process crowdsourcing activities.
410  0$aProgress in IS,$x2196-8713
606   $aInformation technology$xManagement
606   $aApplication software
606   $aBusiness information services
606   $aData mining
606   $aBusiness Process Management
606   $aComputer and Information Systems Applications
606   $aBusiness Information Systems
606   $aData Mining and Knowledge Discovery
615  0$aInformation technology$xManagement.
615  0$aApplication software.
615  0$aBusiness information services.
615  0$aData mining.
615 14$aBusiness Process Management.
615 24$aComputer and Information Systems Applications.
615 24$aBusiness Information Systems.
615 24$aData Mining and Knowledge Discovery.
676   $a004.019
700   $aThuan$b Nguyen Hoang$4aut$4http://id.loc.gov/vocabulary/relators/aut$0906122
801  0$bMiAaPQ
801  1$bMiAaPQ
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906   $aBOOK
912   $a9910337802803321
996   $aBusiness Process Crowdsourcing$92026653
997   $aUNINA