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010   $a3-030-04009-7
024 7 $a10.1007/978-3-030-04009-3
035   $a(CKB)4100000007223580
035   $a(MiAaPQ)EBC5622183
035   $a(DE-He213)978-3-030-04009-3
035   $a(PPN)232965668
035   $a(MiAaPQ)EBC29222663
035   $a(EXLCZ)994100000007223580
100   $a20181217d2019      u|         0
101 0 $aeng
135   $aurcnu||||||||
181   $ctxt$2rdacontent
182   $cc$2rdamedia
183   $acr$2rdacarrier
200 10$aInvitations to Tender for Facility Management Services $eProcess Mapping, Service Specifications and Innovative Scenarios /$fby Cinzia Talamo, Nazly Atta
205   $a1st ed. 2019.
210  1$aCham :$cSpringer International Publishing :$cImprint: Springer,$d2019.
215   $a1 online resource (261 pages)
225 1 $aSpringer Tracts in Civil Engineering ,$x2366-2603
311 08$a3-030-04008-9 
327   $aIntroduction -- Tendering process and Facility Management Agreements. The role of Invitation to Tender -- ?Process approach? to external FM service provision -- FM services and Organizational structures Management of FM-related Information -- FM Service Monitoring and Control -- FM Service Quality and Requirements -- Analytical framework for ITTs -- FM services Procurement and Management: scenarios of innovation -- Conclusions -- Glossary.
330   $aThis book deals with Invitations to Tender (ITTs) for the provision of Facility Management (FM) services. It presents a framework to support companies in preparing clear, comprehensive and effective ITTs, focusing on such key aspects as: organizational structures, tools and procedures for managing information, allocation of information responsibilities, procedures for services monitoring and control, quality policies, and risk management. It discusses and analyzes a range of basic terms and concepts, procedures, and international standards concerning the Tendering Process, as well as the contents of ITTs, which should represent the translation of information needs into requirements related to: the client?s goals, main categories of information to deal with, expected organization of information, modalities of reporting and control, and level of knowledge to be reached. A further major focus is on potential key innovation scenarios concerning current FM practice, such as Sustainable Procurement, Building Information Modeling (BIM), Big Data and Internet of Things (IoT) technologies, highlighting both the possible benefits and the possible risks and implications that could negatively affect the quality of FM service provision if not properly treated within the ITT. The book will be of interest to real estate owners, demand organizations and facility managers, enhancing their ability to prepare, interpret and/or critically analyze ITTs.
410  0$aSpringer Tracts in Civil Engineering ,$x2366-2603
606   $aFacility management
606   $aProject management
606   $aApplication software
606   $aFacility Management
606   $aProject Management
606   $aComputer and Information Systems Applications
615  0$aFacility management.
615  0$aProject management.
615  0$aApplication software.
615 14$aFacility Management.
615 24$aProject Management.
615 24$aComputer and Information Systems Applications.
676   $a658.2
700   $aTalamo$b Cinzia$4aut$4http://id.loc.gov/vocabulary/relators/aut$0334332
702   $aAtta$b Nazly$4aut$4http://id.loc.gov/vocabulary/relators/aut
906   $aBOOK
912   $a9910337645203321
996   $aInvitations to Tender for Facility Management Services$91935536
997   $aUNINA