LEADER 04885nam 22005415 450 001 9910300746603321 005 20200702205807.0 010 $a9781484236093 010 $a1484236092 024 7 $a10.1007/978-1-4842-3609-3 035 $a(CKB)4100000004836680 035 $a(MiAaPQ)EBC5435834 035 $a(DE-He213)978-1-4842-3609-3 035 $a(CaSebORM)9781484236093 035 $a(PPN)229498434 035 $a(OCoLC)1045429081 035 $a(OCoLC)on1045429081 035 $a(EXLCZ)994100000004836680 100 $a20180623d2018 u| 0 101 0 $aeng 135 $aurcnu|||||||| 181 $ctxt$2rdacontent 182 $cc$2rdamedia 183 $acr$2rdacarrier 200 10$aPractical Guide to Salesforce Communities $eBuilding, Enhancing, and Managing an Online Community with Salesforce Community Cloud /$fby Philip Weinmeister 205 $a1st ed. 2018. 210 1$aBerkeley, CA :$cApress :$cImprint: Apress,$d2018. 215 $a1 online resource (357 pages) 311 08$a9781484236086 311 08$a1484236084 327 $aChapter 1: Why Salesforce Communities? -- Chapter 2: Planning for and Designing Your Community -- Chapter 3: Licenses and Member Groups: Employees, Partners, and Customers -- Chapter 4: Community Template Types: Tabs, Visualforce, and Lightning -- Chapter 5: Community Builder for Lightning Communities -- Chapter 6: Pages and Components in Lightning Communities -- Chapter 7: Setup and Administration -- Chapter 8: Access, Sharing, and Visibility -- Chapter 9: Topics in Communities -- Chapter 10: Community Knowledge (Articles) -- Chapter 11: Process Automation in Communities -- Chapter 12: Audience Targeting and Personalization -- Chapter 13: Lightning Bolt for Communities -- Chapter 14: The Best of the Rest: Additional Communities Topics -- Chapter 15: Next Steps: Keep Learning -- . 330 $aWhether you are brand new to the world of Salesforce communities or you are looking to take your Community Cloud knowledge to the next level, this detailed guide will help you to build and manage a Salesforce community by leveraging the declarative power of the platform with clicks, not code. Each Salesforce community is a part of a widespread ecosystem, with thousands of communities and millions of users active today on Community Cloud. Through valuable social and business tools, this online platform enables companies to empower and equip their customers, partners, and employees in new, powerful ways. In this book, Philip Weinmeister, a Salesforce MVP and the first-ever recipient of the ?Community Cloud MVP? Trailblazer award, leads you through the ins and outs of Salesforce communities and provides you with an array of best practices to deliver top-notch business portals on the Salesforce platform. Practical Guide to Salesforce Communities is the first book to comprehensively cover this next-generation offering from Salesforce, providing real, actionable guidance to help individuals build effective and engaging online communities. The book takes you through the entire process: from planning and designing a community to configuration/build, setup, and administration, all the way to deployment. Detailed explanations are provided of key components, templates, and features such as Community Builder, Audience Targeting, Lightning Bolts, and much more. Additionally, considerations and best practices are covered, including valuable tips and insights. What You?ll Learn: Plan and design a community Conceptualize how employees, partners, and customers use and benefit from communities Assess available templates and make an informed selection decision Use Community Builder and Lightning components within a Lightning community template Apply topics and knowledge articles to a community to increase value and adoption Inject process automation into a community using Workflow, Flow, and Process Builder Create dynamic and personalized user experiences with audience targeting Build, export, and import unique templates with the Lightning Bolt solution framework Provide community data for members or community managers. 606 $aApplication software 606 $aComputer networks 606 $aComputer Applications$3https://scigraph.springernature.com/ontologies/product-market-codes/I23001 606 $aComputer Communication Networks$3https://scigraph.springernature.com/ontologies/product-market-codes/I13022 615 0$aApplication software. 615 0$aComputer networks. 615 14$aComputer Applications. 615 24$aComputer Communication Networks. 676 $a658.812 700 $aWeinmeister$b Philip$4aut$4http://id.loc.gov/vocabulary/relators/aut$0888914 801 0$bUMI 801 1$bUMI 906 $aBOOK 912 $a9910300746603321 996 $aPractical Guide to Salesforce Communities$92516325 997 $aUNINA