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010   $a3-319-78807-8
024 7 $a10.1007/978-3-319-78807-4
035   $a(CKB)4100000004243886
035   $a(DE-He213)978-3-319-78807-4
035   $a(MiAaPQ)EBC5379758
035   $a(PPN)227407059
035   $a(EXLCZ)994100000004243886
100   $a20180502d2018      u|             0
101 0 $aeng
135   $aurnn|008mamaa
181   $ctxt$2rdacontent
182   $cc$2rdamedia
183   $acr$2rdacarrier
200 10$aOmbudsmen and ADR$b[electronic resource] $eA Comparative Study of Informal Justice in Europe /$fby Naomi Creutzfeldt
205   $a1st ed. 2018.
210  1$aCham :$cSpringer International Publishing :$cImprint: Palgrave Macmillan,$d2018.
215   $a1 online resource (XV, 192 p. 3 illus.) 
225 1 $aPalgrave Socio-Legal Studies
311   $a3-319-78806-X 
327   $aPART ONE: SETTING THE SCENE -- Chapter 1. Ombudsmen and informal justice -- Chapter 2. Europe?s Informal justice systems -- Chapter 3. Models of ombudsmen -- Chapter 4. Procedural justice and legal consciousness: questions of theory and practise -- PART TWO: EMPIRICAL DISCOVERIES -- Chapter 5. Expectations and perceptions of Ombudsmen in cross-national comparison -- Chapter 6. Everyday assumptions about ombudsmen -- PART THREE: THE FUTURE OF INFORMAL JUSTICE SYSTEMS -- Chapter 7. A European informal justice system? -- Chapter 8. Growing informal justice (from the inside-out) -- Chapter 9. Paths for theory and research.
330   $aHow do ordinary people experience and make sense of the informal justice system? Drawing on original data with British and German users of Ombudsmen? an important institution of informal justice, Naomi Creutzfeldt offers a nuanced comparative answer to this question. In so doing, she takes current debates on procedural justice and legal consciousness forward. This book explores consciousness around ?alternatives? to formal legality and asks how situated assumptions about law and fairness guide people's understandings of the informal justice system. Creutzfeldt shows that the everyday relationship that people have with the informal justice system is shaped by their experiences and expectations of the formal legal system and its agents. This book is an innovative theoretical and empirical statement about the future prospects for informal justice in Europe.
410  0$aPalgrave Socio-Legal Studies
606   $aCriminal justice, Administration of
606   $aCriminology
606   $aResearch
606   $aCrime?Sociological aspects
606   $aSocial justice
606   $aHuman rights
606   $aCriminal Justice$3https://scigraph.springernature.com/ontologies/product-market-codes/1BB010
606   $aResearch Methods in Criminology$3https://scigraph.springernature.com/ontologies/product-market-codes/1BF000
606   $aCrime and Society$3https://scigraph.springernature.com/ontologies/product-market-codes/1B3000
606   $aSocial Justice, Equality and Human Rights$3https://scigraph.springernature.com/ontologies/product-market-codes/X33070
615  0$aCriminal justice, Administration of.
615  0$aCriminology.
615  0$aResearch.
615  0$aCrime?Sociological aspects.
615  0$aSocial justice.
615  0$aHuman rights.
615 14$aCriminal Justice.
615 24$aResearch Methods in Criminology.
615 24$aCrime and Society.
615 24$aSocial Justice, Equality and Human Rights.
676   $a364
700   $aCreutzfeldt$b Naomi$4aut$4http://id.loc.gov/vocabulary/relators/aut$0970616
906   $aBOOK
912   $a9910300046403321
996   $aOmbudsmen and ADR$92206161
997   $aUNINA