LEADER 01048nam--2200373---450- 001 990002902660203316 005 20070413121721.0 010 $a2-87671-460-4 035 $a000290266 035 $aUSA01000290266 035 $a(ALEPH)000290266USA01 035 $a000290266 100 $a20070413d2005----km-y0itay50------ba 101 $afre 102 $aFR 105 $a||||||||001yy 200 1 $aMon village au temps des chevaux$fJacques-Paul Borel 210 $aParis$cFrison-Roche$d2005 215 $a307 p.$cill.$d22 cm 410 0$12001 454 1$12001 461 1$1001-------$12001 606 0 $aVita rurale$yFrancia$yLe Pouget$z1900-1945 676 $a944 700 1$aBOREL,$bJacques Paul$0310371 801 0$aIT$bsalbc$gISBD 912 $a990002902660203316 951 $aVI.4.B. 831$b191124 L.M.$cVI.4.$d00128637 959 $aBK 969 $aUMA 979 $aVITALE$b90$c20070413$lUSA01$h1214 979 $aVITALE$b90$c20070413$lUSA01$h1217 996 $aMon village au temps des chevaux$9989231 997 $aUNISA LEADER 04472nam 22006735 450 001 9910299829003321 005 20251106141914.0 010 $a3-319-16271-3 024 7 $a10.1007/978-3-319-16271-3 035 $a(CKB)3710000000422105 035 $a(EBL)2095407 035 $a(SSID)ssj0001524978 035 $a(PQKBManifestationID)11859580 035 $a(PQKBTitleCode)TC0001524978 035 $a(PQKBWorkID)11485514 035 $a(PQKB)10229088 035 $a(DE-He213)978-3-319-16271-3 035 $a(MiAaPQ)EBC2095407 035 $a(PPN)18639702X 035 $a(EXLCZ)993710000000422105 100 $a20150605d2015 u| 0 101 0 $aeng 135 $aur|n|---||||| 181 $ctxt 182 $cc 183 $acr 200 10$aLong Term Warranty and After Sales Service $eConcept, Policies and Cost Models /$fby Anisur Rahman, Gopinath Chattopadhyay 205 $a1st ed. 2015. 210 1$aCham :$cSpringer International Publishing :$cImprint: Springer,$d2015. 215 $a1 online resource (124 p.) 225 1 $aSpringerBriefs in Applied Sciences and Technology,$x2191-5318 300 $aDescription based upon print version of record. 311 08$a3-319-16270-5 320 $aIncludes bibliographical references at the end of each chapters. 327 $aIntroduction to Long-Term Warranty and After-Sales Service -- Lifetime Warranties : Policies and Cost Models -- Used Second-hand Product Warranty -- Extended Warranty -- Maintenance Contract -- Outsourcing Rail Maintenance through Maintenance Contracts - A Case Study. 330 $aThis volume presents concepts, policies and cost models for various long-term warranty and maintenance contracts. It offers several numerical examples for estimating costs to both the manufacturer and consumer. Long-term warranties and maintenance contracts are becoming increasingly popular, as these types of aftersales services provide assurance to consumers that they can enjoy long, reliable service, and protect them from defects and the potentially high costs of repairs. Studying long-term warranty and service contracts is important to manufacturers and consumers alike, as offering long-term warranty and maintenance contracts produce additional costs for manufacturers / service providers over the product?s service life. These costs must be factored into the price, or the manufacturer / dealer will incur losses instead of making a profit. On the other hand, the buyer / consumer needs to weigh the cost of maintaining it over its service life and to decide whether or not these policies are worth purchasing. There are a number of complexities involved in developing failure and cost models for these policies due to uncertainties concerning the service life, usage pattern, maintenance work and long-term costs of rectifications. Mathematical models for predicting failures and expected costs for various one-dimensional long-term warranty policies are developed at the system level and analyzed by taking into account the uncertainties in connection with longer coverage periods and the rectification costs over the warranty period. Failures and costs are modeled using stochastic techniques and illustrated by means of numerical examples for estimating costs to the manufacturer and consumer. Various rectification policies are proposed and analyzed. The models developed here can be used to aid in managerial decisions on purchasing products with long-term warranty policies and maintenance contracts or outsourcing maintenance. 410 0$aSpringerBriefs in Applied Sciences and Technology,$x2191-5318 606 $aIndustrial management 606 $aIndustrial organization 606 $aSecurity systems 606 $aIndustrial Management 606 $aOrganization 606 $aSecurity Science and Technology 615 0$aIndustrial management. 615 0$aIndustrial organization. 615 0$aSecurity systems. 615 14$aIndustrial Management. 615 24$aOrganization. 615 24$aSecurity Science and Technology. 676 $a620 676 $a658.1 676 $a658.5 676 $a658.56 700 $aRahman$b Anisur$4aut$4http://id.loc.gov/vocabulary/relators/aut$01062438 702 $aChattopadhyay$b Gopinath$4aut$4http://id.loc.gov/vocabulary/relators/aut 906 $aBOOK 912 $a9910299829003321 996 $aLong Term Warranty and After Sales Service$92525674 997 $aUNINA