LEADER 03257nam  22005175  450 
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005 20200629145004.0
010   $a3-319-95324-9
024 7 $a10.1007/978-3-319-95324-3
035   $a(CKB)4100000005323075
035   $a(DE-He213)978-3-319-95324-3
035   $a(MiAaPQ)EBC5481471
035   $a(EXLCZ)994100000005323075
100   $a20180728d2018      u|         0
101 0 $aeng
135   $aurnn|008mamaa
181   $ctxt$2rdacontent
182   $cc$2rdamedia
183   $acr$2rdacarrier
200 10$aAccess to Justice in Microfinance  $eAn Analytical Framework for Peru /$fby Yasmin Olteanu
205   $a1st ed. 2018.
210  1$aCham :$cSpringer International Publishing :$cImprint: Palgrave Macmillan,$d2018.
215   $a1 online resource (XXI, 322 p. 39 illus.) 
225 1 $aPalgrave Studies in Impact Finance,$x2662-5105
311   $a3-319-95323-0 
327   $aChapter 1. Introduction -- Chapter 2. Theoretical Concepts -- Chapter 3. Literature Survey -- Chapter 4. Methodology and Data -- Chapter 5. Development of the Analytical Framework -- Chapter 6. The Context: Peru -- Chapter 7. Application of the Analytical Framework -- Chapter 8. Discussion of the Findings -- Chapter 9. Conclusion and Policy Recommendations.
330   $aThis book analyzes the whole path to justice: from the decision to enter the path to justice until justice is achieved and applies a mixed-methods approach using quantitative and qualitative data. It deliberately takes the consumer?s perspective and, beyond the scope of existing studies, does not only take into account the existence of mechanisms and forums to claim justice, but their appropriateness for vulnerable target groups. The book sheds more light on microfinance and other vulnerable clients who, due to existing barriers, cannot access grievance, redress or complaint mechanisms. Eliminating these access barriers would cater to the achievement of the 16th Sustainable Development Goal by increasing vulnerable consumers? Access to Justice. This book will be of interest to academics researching access to justice, researchers focusing on consumer protection issues in developing countries, and practitioners working in financial inclusion.
410  0$aPalgrave Studies in Impact Finance,$x2662-5105
606   $aBank marketing
606   $aInternational finance
606   $aEconomic development projects?Finance
606   $aFinancial Services$3https://scigraph.springernature.com/ontologies/product-market-codes/626000
606   $aInternational Finance$3https://scigraph.springernature.com/ontologies/product-market-codes/624000
606   $aDevelopment Finance$3https://scigraph.springernature.com/ontologies/product-market-codes/625000
615  0$aBank marketing.
615  0$aInternational finance.
615  0$aEconomic development projects?Finance.
615 14$aFinancial Services.
615 24$aInternational Finance.
615 24$aDevelopment Finance.
676   $a332.0985
700   $aOlteanu$b Yasmin$4aut$4http://id.loc.gov/vocabulary/relators/aut$01060802
906   $aBOOK
912   $a9910299631503321
996   $aAccess to Justice in Microfinance$92515829
997   $aUNINA