LEADER 03831nam 22006255 450 001 9910299569203321 005 20200701001401.0 010 $a981-10-5224-7 024 7 $a10.1007/978-981-10-5224-8 035 $a(CKB)4340000000062869 035 $a(DE-He213)978-981-10-5224-8 035 $a(MiAaPQ)EBC4921249 035 $a(PPN)203670051 035 $a(EXLCZ)994340000000062869 100 $a20170719d2018 u| 0 101 0 $aeng 135 $aurnn|008mamaa 181 $ctxt$2rdacontent 182 $cc$2rdamedia 183 $acr$2rdacarrier 200 10$aMultidimensional Analysis of Conversational Telephone Speech /$fby Friedemann Köster 205 $a1st ed. 2018. 210 1$aSingapore :$cSpringer Singapore :$cImprint: Springer,$d2018. 215 $a1 online resource (XIII, 184 p. 60 illus.) 225 1 $aT-Labs Series in Telecommunication Services,$x2192-2810 311 $a981-10-5223-9 320 $aIncludes bibliographical references. 327 $aIntroduction -- Fundamentals -- Speech Quality in a Telephone Conversation -- Perceptual Quality Space in a Telephone Conversation -- Direct Scaling of Perceptual Dimensions in a Conversational Situation -- Conversational Validation Experiments -- Resulting Quality Profile in a Telephone Conversation -- Instrumental Diagnostic Conversational Quality Modeling -- Conclusions. 330 $aThis book presents a new diagnostic information methodology to assess the quality of conversational telephone speech. For this, a conversation is separated into three individual conversational phases (listening, speaking, and interaction), and for each phase corresponding perceptual dimensions are identified. A new analytic test method allows gathering dimension ratings from non-expert test subjects in a direct way. The identification of the perceptual dimensions and the new test method are validated in two sophisticated conversational experiments. The dimension scores gathered with the new test method are used to determine the quality of each conversational phase, and the qualities of the three phases, in turn, are combined for overall conversational quality modeling. The conducted fundamental research forms the basis for the development of a preliminary new instrumental diagnostic conversational quality model. This multidimensional analysis of conversational telephone speech is a major landmark towards deeply analyzing conversational speech quality for diagnosis and optimization of telecommunication systems. . 410 0$aT-Labs Series in Telecommunication Services,$x2192-2810 606 $aSignal processing 606 $aImage processing 606 $aSpeech processing systems 606 $aApplication software 606 $aCall centers 606 $aSignal, Image and Speech Processing$3https://scigraph.springernature.com/ontologies/product-market-codes/T24051 606 $aInformation Systems Applications (incl. Internet)$3https://scigraph.springernature.com/ontologies/product-market-codes/I18040 606 $aCall Center/Customer Service$3https://scigraph.springernature.com/ontologies/product-market-codes/524010 615 0$aSignal processing. 615 0$aImage processing. 615 0$aSpeech processing systems. 615 0$aApplication software. 615 0$aCall centers. 615 14$aSignal, Image and Speech Processing. 615 24$aInformation Systems Applications (incl. Internet). 615 24$aCall Center/Customer Service. 676 $a006.35 700 $aKöster$b Friedemann$4aut$4http://id.loc.gov/vocabulary/relators/aut$01059156 801 0$bMiAaPQ 801 1$bMiAaPQ 801 2$bMiAaPQ 906 $aBOOK 912 $a9910299569203321 996 $aMultidimensional Analysis of Conversational Telephone Speech$92504330 997 $aUNINA