LEADER 05233oam 2200733I 450 001 9910457665203321 005 20200520144314.0 010 $a1-136-64032-0 010 $a0-203-80439-2 024 7 $a10.4324/9780203804391 035 $a(CKB)2550000000096734 035 $a(EBL)958645 035 $a(OCoLC)798530327 035 $a(SSID)ssj0000652294 035 $a(PQKBManifestationID)11457079 035 $a(PQKBTitleCode)TC0000652294 035 $a(PQKBWorkID)10641758 035 $a(PQKB)10943546 035 $a(MiAaPQ)EBC958645 035 $a(Au-PeEL)EBL958645 035 $a(CaPaEBR)ebr10542094 035 $a(CaONFJC)MIL760914 035 $a(OCoLC)784952852 035 $a(EXLCZ)992550000000096734 100 $a20180706d2012 uy 0 101 0 $aeng 135 $aur|n|---||||| 181 $ctxt 182 $cc 183 $acr 200 10$aTourism supply chain management /$fHaiyan Song 205 $a1st ed. 210 1$aAbingdon, Oxon ;$aNew York :$cRoutledge,$d2012. 215 $a1 online resource (217 p.) 225 1 $aRoutledge advances in tourism ;$v23 300 $aDescription based upon print version of record. 311 $a0-415-58156-7 311 $a0-415-58155-9 320 $aIncludes bibliographical references (p. [184]-196) and index. 327 $aFront Cover; Tourism Supply Chain Management; Copyright Page; Contents; List of Figures; List of Tables; Preface; List of Abbreviations; 1. Introduction to Tourism Supply Chain Management; Learning object; 1.1 Background; 1.2 Supply chain management in tourism; 1.3 Critical issues in TSCM; 1.4 Theoretical framework; 1.5 Summary; Discussion questions; 2. Demand Management and Forecasting; Learning objectives; 2.1 Introduction; 2.2 Tourism demand management; 2.3 Collaborative TSC forecasting; 2.4 Forecasting methods; 2.5 Collaborative forecasting system design; 2.6 Summary; Discussion questions 327 $a3. Tourism Supply Chain CoordinationLearning objectives; 3.1 Difficulties with TSC coordination; 3.2 Conflicting objectives; 3.3 Costs of poor information sharing; 3.4 Coordination mechanisms; 3.5 Information sharing; 3.6 Summary; Discussion questions; 4. Tourism Supply Chain Competition; Learning objectives; 4.1 Tourism supply chain competition; 4.2 Game theory and its application to TSC competition; 4.3 Competition in a tourism supply chain; 4.4 Summary; Discussion questions; 5. Chain versus Chain Competition; Learning objectives; 5.1 Chain versus chain competition 327 $a5.2 Game-theoretic framework5.3 Impact of tourism supply chain membership; 5.4 Impact of tourism supply chain preference; 5.5 Impact of cross-sector integration; 5.6 Impact of inter-sector integration; 5.7 Summary; Discussion questions; 6. Tourism Distribution Channels; Learning objectives; 6.1 Tourism supply chain and distribution channels; 6.2 Channel intermediaries; 6.3 Tourism distribution channel structure; 6.4 Tourism distribution channel development; 6.5 Tourism distribution channel members; 6.6 Summary; Discussion questions; 7. Capacity and Inventory Issues in TSCM 327 $aLearning objectives7.1 Introduction; 7.2 Tourism capacity management; 7.3 Overbooking strategy; 7.4 Revenue management; 7.5 Summary; Discussion questions; 8. Customer Relationship Management in TSCs; Learning objectives; 8.1 Introduction; 8.2 Definitions of CRM; 8.3 Key components of CRM; 8.4 Customer service management; 8.5 e-CRM; 8.6 Summary; Discussion questions; 9. Information Communication Technologies and TSCM; Learning objectives; 9.1 Information communication technologies and tourism; 9.2 ICT-empowered tourism; 9.3 ICT impacts on TSCs; 9.4 ICTs and tourism in China; 9.5 Summary 327 $aDiscussion questions10. Conclusions and Future Research Directions; 10.1 Collaborative TSC planning and forecasting; 10.2 TSC coordination; 10.3 TSC dynamics; 10.4 Integrated product and TSC design; 10.5 ICT-empowered TSCM; References; Index 330 $aFierce global competition in the tourism industry is now focused on integral parts of supply chains rather than on individual firms. The highly competitive environment has forced tourism firms to look for ways to enhance their competitive advantage. Tourism products are often viewed by consumers as a value-added chain of different service components and identifying ways to effectively manage the interrelated tourism business operations will enable tourism firms to better meet customer needs and accomplish business goals thus maintaining competitive advantage over their equally efficient riv 410 0$aRoutledge advances in tourism ;$v23. 606 $aTourism$xManagement 606 $aHospitality industry$xManagement 606 $aBusiness logistics 608 $aElectronic books. 615 0$aTourism$xManagement. 615 0$aHospitality industry$xManagement. 615 0$aBusiness logistics. 676 $a338.47910687 676 $a910.68/7 676 $a910.687 700 $aSong$b Haiyan.$0907348 801 0$bMiAaPQ 801 1$bMiAaPQ 801 2$bMiAaPQ 906 $aBOOK 912 $a9910457665203321 996 $aTourism supply chain management$92029794 997 $aUNINA LEADER 03165nam 22005535 450 001 9910299499903321 005 20240628133647.0 010 $a9783319669755 010 $a3319669753 024 7 $a10.1007/978-3-319-66975-5 035 $a(CKB)4100000000587739 035 $a(DE-He213)978-3-319-66975-5 035 $a(MiAaPQ)EBC5041578 035 $a(EXLCZ)994100000000587739 100 $a20170907d2018 u| 0 101 0 $aeng 135 $aurnn|008mamaa 181 $ctxt$2rdacontent 182 $cc$2rdamedia 183 $acr$2rdacarrier 200 10$aChallenges of Second and Foreign Language Education in a Globalized World $eStudies in Honor of Krystyna Dro?dzia?-Szelest /$fedited by Miros?aw Pawlak, Anna Mystkowska-Wiertelak 205 $a1st ed. 2018. 210 1$aCham :$cSpringer International Publishing :$cImprint: Springer,$d2018. 215 $a1 online resource (XII, 344 p. 14 illus., 11 illus. in color.) 225 1 $aSecond Language Learning and Teaching,$x2193-7656 311 08$a9783319669748 311 08$a3319669745 320 $aIncludes bibliographical references at the end of each chapters. 327 $aPart One: Challenges of language teaching and learning --  Part Two: Challenges of researching language classrooms --  Part Three: Challenges of teacher education and development.  . 330 $aThis edited collection brings together papers by eminent scholars who attempt to demonstrate how challenges can most successfully be ameliorated with an eye to enhancing the effectiveness of the processes of language teaching and learning.  In Part One, emphasis is placed on challenges that second language education has to face, both those more general, dealing with language policy issues, and those more specific, concerned with instructional options in the language classroom. Part Two focuses on challenges involved in researching the processes of teaching and learning in the second and foreign languages classroom, both with respect to research methodology and efforts to tap some variables impinging upon the effects of instruction. Finally, Part Three is devoted to challenges involved in second and foreign language teacher education, the quality of which to a large extent determines the outcomes of second language education in any educational context. 410 0$aSecond Language Learning and Teaching,$x2193-7656 606 $aLanguage and languages$xStudy and teaching 606 $aApplied linguistics 606 $aLanguage Education 606 $aApplied Linguistics 615 0$aLanguage and languages$xStudy and teaching. 615 0$aApplied linguistics. 615 14$aLanguage Education. 615 24$aApplied Linguistics. 676 $a418.0071 702 $aPawlak$b Miros?aw$4edt$4http://id.loc.gov/vocabulary/relators/edt 702 $aMystkowska-Wiertelak$b Anna$4edt$4http://id.loc.gov/vocabulary/relators/edt 801 0$bMiAaPQ 801 1$bMiAaPQ 801 2$bMiAaPQ 906 $aBOOK 912 $a9910299499903321 996 $aChallenges of Second and Foreign Language Education in a Globalized World$92540228 997 $aUNINA