LEADER 06103nam 22008775 450 001 9910299466703321 005 20200702194758.0 010 $a981-287-074-1 024 7 $a10.1007/978-981-287-074-2 035 $a(CKB)3710000000106823 035 $a(EBL)1731601 035 $a(OCoLC)884646187 035 $a(SSID)ssj0001205033 035 $a(PQKBManifestationID)11701530 035 $a(PQKBTitleCode)TC0001205033 035 $a(PQKBWorkID)11191760 035 $a(PQKB)10050981 035 $a(MiAaPQ)EBC1731601 035 $a(DE-He213)978-981-287-074-2 035 $a(PPN)178318418 035 $a(EXLCZ)993710000000106823 100 $a20140429d2014 u| 0 101 0 $aeng 135 $aur|n|---||||| 181 $ctxt 182 $cc 183 $acr 200 10$aProject Quality Management $eCritical Success Factors for Buildings /$fby Sui Pheng Low, Joy Ong 205 $a1st ed. 2014. 210 1$aSingapore :$cSpringer Singapore :$cImprint: Springer,$d2014. 215 $a1 online resource (186 p.) 300 $aDescription based upon print version of record. 311 $a981-287-073-3 320 $aIncludes bibliographical references. 327 $aIntroduction -- Construction Quality Assessment System (CONQUAS) -- Quality Management -- CONQUAS Critical Success Factors -- Research Design and Methodology -- Results and Analysis -- Case Study -- CONQUAS Management Framework -- Conclusion. 330 $aThe book presents the development of the Construction Quality Assessment System (CONQUAS), Singapore?s de facto quality performance measurement system, explains the application of the Quality Management System (QMS) to manage CONQUAS and identifies 33 critical success factors (CSFs) for achieving high CONQUAS scores. Through CONQUAS, the reader benefits from understanding how the Singapore government developed and implemented the first objective system for measuring what many building professionals have perceived to be elusive quality standards in the construction industry. The book presents both the theoretical concepts as well as the practical aspects to achieving strategic Project Quality Management that is anchored on the CSFs to building best practices. To realistically reflect the practical aspects and challenging issues faced by stakeholders in the construction industry, questionnaire surveys were conducted with building professionals to distinguish the importance level and extent of adoption of the 33 CSFs (identified from a comprehensive review of the extant literature) in influencing and affecting the achievement of high CONQUAS scores. These were further anchored by in-depth interviews with quality experts in the Singapore construction industry to provide a better understanding of issues relating to strategic Project Quality Management. Collectively, the empirical findings collated from the building professionals suggest that while the CSFs identified are known tenets of quality, these were still not being followed in their totality. A further case study was conducted through a formal set of in-depth interviews with the quality assurance team of a construction company who has direct involvement before, during and after their tremendous improvements in the CONQUAS scores attained. The strength of this book therefore represents a true account and reflections of real-life practices and experiences in the construction industry for contractors, quality managers and policy-makers to learn from. Although the context of this book relates to the Singapore experience, the lessons and recommendations are equally relevant and applicable to the global construction industry in both the developing and developed countries whose stakeholders (in both the public and private sectors) wish to understand how CONQUAS works, and how the CSFs identified can likewise be implemented for strategic Project Quality Management to building best practices. The book is therefore of interests to researchers, academia and practitioners in the construction industry as well as in other sectors of the economy (in Singapore and other countries) where learning points may be used for enhancing project quality management for buildings. 606 $aBuilding?Superintendence 606 $aConstruction industry?Management 606 $aBuilding$xSuperintendence 606 $aProject management 606 $aBuildings?Design and construction 606 $aBuilding 606 $aConstruction 606 $aEngineering, Architectural 606 $aQuality control 606 $aReliability 606 $aIndustrial safety 606 $aConstruction Management$3https://scigraph.springernature.com/ontologies/product-market-codes/T23039 606 $aProject Management$3https://scigraph.springernature.com/ontologies/product-market-codes/515020 606 $aBuilding Construction and Design$3https://scigraph.springernature.com/ontologies/product-market-codes/T23012 606 $aQuality Control, Reliability, Safety and Risk$3https://scigraph.springernature.com/ontologies/product-market-codes/T22032 615 0$aBuilding?Superintendence. 615 0$aConstruction industry?Management. 615 0$aBuilding$xSuperintendence. 615 0$aProject management. 615 0$aBuildings?Design and construction. 615 0$aBuilding. 615 0$aConstruction. 615 0$aEngineering, Architectural. 615 0$aQuality control. 615 0$aReliability. 615 0$aIndustrial safety. 615 14$aConstruction Management. 615 24$aProject Management. 615 24$aBuilding Construction and Design. 615 24$aQuality Control, Reliability, Safety and Risk. 676 $a624 676 $a658.4 676 $a658.4/013 676 $a658.4013 700 $aLow$b Sui Pheng$4aut$4http://id.loc.gov/vocabulary/relators/aut$0720652 702 $aOng$b Joy$4aut$4http://id.loc.gov/vocabulary/relators/aut 906 $aBOOK 912 $a9910299466703321 996 $aProject Quality Management$91945040 997 $aUNINA