LEADER 03686 am 2200553 n 450 001 9910299300003321 005 20230629003547.0 010 $a3-662-56509-9 024 7 $a10.1007/978-3-662-56509-4 035 $a(CKB)4100000002892567 035 $a(DE-He213)978-3-662-56509-4 035 $a(MiAaPQ)EBC6315916 035 $a(MiAaPQ)EBC5592532 035 $a(Au-PeEL)EBL5592532 035 $a(OCoLC)1029555999 035 $a(PPN)22554816X 035 $a(EXLCZ)994100000002892567 100 $a20180407d2018 uy 0 101 0 $aeng 135 $aurnn#008mamaa 181 $ctxt$2rdacontent 182 $cn$2rdamedia 183 $anc$2rdacarrier 200 10$aFundamentals of business process management /$fMarlon Dumas [and three others] 205 $aSecond edition 210 1$aBerlin, Heidelberg :$cSpringer,$d[2018] 215 $aXXXII, 527 pages : 199 illustrations, 22 illustrations in color ;$d25 cm 327 $a1 Introduction to Business Process Management -- 2 Process Identification -- 3 Essential Process Modeling -- 4 Advanced Process Modeling -- 5 Process Discovery -- 6 Qualitative Process Analysis -- 7 Quantitative Process Analysis -- 8 Process Redesign -- 9 Process-Aware Information Systems -- 10 Process Implementation with Executable Models -- 11 Process Monitoring -- 12 BPM as an Enterprise Capability. 330 $aThis textbook covers the entire Business Process Management (BPM) lifecycle, from process identification to process monitoring, covering along the way process modelling, analysis, redesign and automation. Concepts, methods and tools from business management, computer science and industrial engineering are blended into one comprehensive and inter-disciplinary approach. The presentation is illustrated using the BPMN industry standard defined by the Object Management Group and widely endorsed by practitioners and vendors worldwide. In addition to explaining the relevant conceptual background, the book provides dozens of examples, more than 230 exercises ? many with solutions ? and numerous suggestions for further reading. This second edition includes extended and completely revised chapters on process identification, process discovery, qualitative process analysis, process redesign, process automation and process monitoring. A new chapter on BPM as an enterprise capability has been added, which expands the scope of the book to encompass topics such as the strategic alignment and governance of BPM initiatives. The textbook is the result of many years of combined teaching experience of the authors, both at the undergraduate and graduate levels as well as in the context of professional training. Students and professionals from both business management and computer science will benefit from the step-by-step style of the textbook and its focus on fundamental concepts and proven methods. Lecturers will appreciate the class-tested format and the additional teaching material available on the accompanying website. 606 $aApplication software 606 $aManagement information systems 606 $aIndustrial management 606 $aSoftware engineering 615 0$aApplication software. 615 0$aManagement information systems. 615 0$aIndustrial management. 615 0$aSoftware engineering. 676 $a658.4038 700 $aDumas$b Marlon$0915011 702 $aLa Rosa$b Marcello 702 $aMendling$b Jan 702 $aReijers$b Hajo A 801 0$bMiAaPQ 801 1$bMiAaPQ 801 2$bMiAaPQ 906 $aBOOK 912 $a9910299300003321 996 $aFundamentals of Business Process Management$92050606 997 $aUNINA