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010   $a3-662-56509-9
024 7 $a10.1007/978-3-662-56509-4
035   $a(CKB)4100000002892567
035   $a(DE-He213)978-3-662-56509-4
035   $a(MiAaPQ)EBC6315916
035   $a(MiAaPQ)EBC5592532
035   $a(Au-PeEL)EBL5592532
035   $a(OCoLC)1029555999
035   $a(PPN)22554816X
035   $a(EXLCZ)994100000002892567
100   $a20180323d2018      u|         0
101 0 $aeng
135   $aurnn#008mamaa
181   $ctxt$2rdacontent
182   $cn$2rdamedia
183   $anc$2rdacarrier
200 10$aFundamentals of Business Process Management /$fby Marlon Dumas, Marcello La Rosa, Jan Mendling, Hajo A. Reijers
205   $a2nd ed. 2018.
210  1$aBerlin, Heidelberg :$cSpringer Berlin Heidelberg :$cImprint: Springer,$d2018.
215   $aXXXII, 527 pages : 199 illustrations, 22 illustrations in color ;$d25 cm
327   $a1 Introduction to Business Process Management -- 2 Process Identification -- 3 Essential Process Modeling -- 4 Advanced Process Modeling -- 5 Process Discovery -- 6 Qualitative Process Analysis -- 7 Quantitative Process Analysis -- 8 Process Redesign -- 9 Process-Aware Information Systems -- 10 Process Implementation with Executable Models -- 11 Process Monitoring -- 12 BPM as an Enterprise Capability.
330   $aThis textbook covers the entire Business Process Management (BPM) lifecycle, from process identification to process monitoring, covering along the way process modelling, analysis, redesign and automation. Concepts, methods and tools from business management, computer science and industrial engineering are blended into one comprehensive and inter-disciplinary approach. The presentation is illustrated using the BPMN industry standard defined by the Object Management Group and widely endorsed by practitioners and vendors worldwide. In addition to explaining the relevant conceptual background, the book provides dozens of examples, more than 230 exercises ? many with solutions ? and numerous suggestions for further reading. This second edition includes extended and completely revised chapters on process identification, process discovery, qualitative process analysis, process redesign, process automation and process monitoring. A new chapter on BPM as an enterprise capability has been added, which expands the scope of the book to encompass topics such as the strategic alignment and governance of BPM initiatives. The textbook is the result of many years of combined teaching experience of the authors, both at the undergraduate and graduate levels as well as in the context of professional training. Students and professionals from both business management and computer science will benefit from the step-by-step style of the textbook and its focus on fundamental concepts and proven methods. Lecturers will appreciate the class-tested format and the additional teaching material available on the accompanying website.
606   $aInformation technology$xManagement
606   $aApplication software
606   $aSoftware engineering
606   $aComputer Application in Administrative Data Processing
606   $aBusiness Process Management
606   $aComputer and Information Systems Applications
606   $aSoftware Engineering
615  0$aInformation technology$xManagement.
615  0$aApplication software.
615  0$aSoftware engineering.
615 14$aComputer Application in Administrative Data Processing.
615 24$aBusiness Process Management.
615 24$aComputer and Information Systems Applications.
615 24$aSoftware Engineering.
676   $a658.4038
700   $aDumas$b Marlon$0915011
702   $aLa Rosa$b Marcello
702   $aMendling$b Jan
702   $aReijers$b Hajo A.
801  0$bMiAaPQ
801  1$bMiAaPQ
801  2$bMiAaPQ
906   $aBOOK
912   $a9910299300003321
996   $aFundamentals of Business Process Management$92050606
997   $aUNINA