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010   $a3-658-19309-3
024 7 $a10.1007/978-3-658-19309-6
035   $a(CKB)4100000004835167
035   $a(DE-He213)978-3-658-19309-6
035   $a(MiAaPQ)EBC5430306
035   $a(PPN)22949319X
035   $a(EXLCZ)994100000004835167
100   $a20180612d2018      u|             0
101 0 $aeng
135   $aurnn|008mamaa
181   $ctxt$2rdacontent
182   $cc$2rdamedia
183   $acr$2rdacarrier
200 10$aIT Management$b[electronic resource] $eThe art of managing IT based on a solid framework leveraging the company´s political ecosystem  /$fby Lionel Pilorget, Thomas Schell
205   $a1st ed. 2018.
210  1$aWiesbaden :$cSpringer Fachmedien Wiesbaden :$cImprint: Springer Vieweg,$d2018.
215   $a1 online resource (X, 194 p. 158 illus., 132 illus. in color.) 
311   $a3-658-19308-5 
327   $aIT Processes -- IT Strategy -- IT Services -- IT Portfolio and Project Management -- IT Reporting -- IT Governance.
330   $aThis book focuses on the art of managing IT. A simple and robust framework is proposed to describe and to structure the essential elements of IT management. The authors pay particular attention to didactic aspects in order to facilitate the retention of models presented as well as to promote reflection on the subjects introduced. Thanks to a concentrate of good practices, each company will rapidly be in a position to build their proper IT ecosystem. Content IT Processes IT Strategy IT Services IT Portfolio and Project Management IT Reporting IT Governance Target Groups CxO (CEO, CFO, CIO) IT Architects, Project Managers, Service Managers IT Consultants Students of Informatics and Business Informatics About the Authors Dr. Lionel Pilorget held different IT management positions in the industrial and financial sectors. His manifold responsibilities included the implementation of guidance policies and strategies as well as leading complex, strategic IT projects. Currently, he is the Head of IT at a Private Bank in Switzerland. In addition, he is a lecturer for the Master Program ?Business Information Systems? at the University of Applied Sciences Northwestern Switzerland FHNW. Thomas Schell studied Informatics and specialized in the area of managing IT processes, services and organizations. Three times in his career he has reshaped classical IT organizations into customer oriented IT service providers. After 25 years in Swiss pharma and chemical industry, he is now lecturer for IT service management in universities of applied sciences in Switzerland and Germany. He supports IT organizations as consultant and trainer for best practice frameworks.
606   $aComputers
606   $aInformation technology
606   $aBusiness?Data processing
606   $aManagement information systems
606   $aComputer science
606   $aInformation Systems and Communication Service$3https://scigraph.springernature.com/ontologies/product-market-codes/I18008
606   $aIT in Business$3https://scigraph.springernature.com/ontologies/product-market-codes/522000
606   $aManagement of Computing and Information Systems$3https://scigraph.springernature.com/ontologies/product-market-codes/I24067
615  0$aComputers.
615  0$aInformation technology.
615  0$aBusiness?Data processing.
615  0$aManagement information systems.
615  0$aComputer science.
615 14$aInformation Systems and Communication Service.
615 24$aIT in Business.
615 24$aManagement of Computing and Information Systems.
676   $a005.7
700   $aPilorget$b Lionel$4aut$4http://id.loc.gov/vocabulary/relators/aut$0973274
702   $aSchell$b Thomas$4aut$4http://id.loc.gov/vocabulary/relators/aut
906   $aBOOK
912   $a9910299289903321
996   $aIT Management$92214261
997   $aUNINA