LEADER 04310nam 22008175 450 001 9910298985103321 005 20200703204837.0 010 $a3-319-10813-1 024 7 $a10.1007/978-3-319-10813-1 035 $a(CKB)3710000000228719 035 $a(EBL)1966833 035 $a(OCoLC)891384835 035 $a(SSID)ssj0001353843 035 $a(PQKBManifestationID)11730297 035 $a(PQKBTitleCode)TC0001353843 035 $a(PQKBWorkID)11321909 035 $a(PQKB)10610273 035 $a(MiAaPQ)EBC1966833 035 $a(DE-He213)978-3-319-10813-1 035 $a(PPN)181349450 035 $a(EXLCZ)993710000000228719 100 $a20140902d2014 u| 0 101 0 $aeng 135 $aur|n|---||||| 181 $ctxt 182 $cc 183 $acr 200 10$aService Systems$b[electronic resource] $eConcepts, Modeling, and Programming /$fby Jorge Cardoso, Ricardo Lopes, Geert Poels 205 $a1st ed. 2014. 210 1$aCham :$cSpringer International Publishing :$cImprint: Springer,$d2014. 215 $a1 online resource (104 p.) 225 1 $aSpringerBriefs in Computer Science,$x2191-5768 300 $aDescription based upon print version of record. 311 $a3-319-10812-3 320 $aIncludes bibliographical references at the end of each chapters and index. 327 $aWhite-box Service Systems -- Conceptual Frameworks -- The LSS-USDL Model -- Modeling and Programming -- Tools and Applications -- Conclusions. 330 $aThis SpringerBrief explores the internal workings of service systems. The authors propose a lightweight semantic model for an effective representation to capture the essence of service systems. Key topics include modeling frameworks, service descriptions and linked data, creating service instances, tool support, and applications in enterprises. Previous books on service system modeling and various streams of scientific developments used an external perspective to describe how systems can be integrated. This brief introduces the concept of white-box service system modeling as an approach to model the internal aspects and elements of service systems. This approach provides descriptions that can be used for service management, optimization, and analytics. Service Systems: Concepts, Modeling, and Programming is designed for researchers, teachers, and advanced-level students who want to learn about the new emerging field of service science and IS/IT practitioners who are looking for better ways to describe, model, and communicate services. 410 0$aSpringerBriefs in Computer Science,$x2191-5768 606 $aApplication software 606 $aManagement information systems 606 $aComputer science 606 $aManagement 606 $aIndustrial management 606 $aBusiness 606 $aManagement science 606 $aInformation Systems Applications (incl. Internet)$3https://scigraph.springernature.com/ontologies/product-market-codes/I18040 606 $aManagement of Computing and Information Systems$3https://scigraph.springernature.com/ontologies/product-market-codes/I24067 606 $aInnovation/Technology Management$3https://scigraph.springernature.com/ontologies/product-market-codes/518000 606 $aBusiness and Management, general$3https://scigraph.springernature.com/ontologies/product-market-codes/500000 615 0$aApplication software. 615 0$aManagement information systems. 615 0$aComputer science. 615 0$aManagement. 615 0$aIndustrial management. 615 0$aBusiness. 615 0$aManagement science. 615 14$aInformation Systems Applications (incl. Internet). 615 24$aManagement of Computing and Information Systems. 615 24$aInnovation/Technology Management. 615 24$aBusiness and Management, general. 676 $a005.13 700 $aCardoso$b Jorge$4aut$4http://id.loc.gov/vocabulary/relators/aut$0950758 702 $aLopes$b Ricardo$4aut$4http://id.loc.gov/vocabulary/relators/aut 702 $aPoels$b Geert$4aut$4http://id.loc.gov/vocabulary/relators/aut 801 0$bMiAaPQ 801 1$bMiAaPQ 801 2$bMiAaPQ 906 $aBOOK 912 $a9910298985103321 996 $aService Systems$92149592 997 $aUNINA