LEADER 04100nam 22007215 450 001 9910298967803321 005 20200630042150.0 010 $a3-319-02030-7 024 7 $a10.1007/978-3-319-02030-3 035 $a(CKB)3710000000324614 035 $a(EBL)1968587 035 $a(OCoLC)899212226 035 $a(SSID)ssj0001408031 035 $a(PQKBManifestationID)11901083 035 $a(PQKBTitleCode)TC0001408031 035 $a(PQKBWorkID)11346933 035 $a(PQKB)10078984 035 $a(MiAaPQ)EBC1968587 035 $a(DE-He213)978-3-319-02030-3 035 $a(PPN)183150295 035 $a(EXLCZ)993710000000324614 100 $a20141227d2014 u| 0 101 0 $aeng 135 $aur|n|---||||| 181 $ctxt 182 $cc 183 $acr 200 10$ae-Government and Employment Services $eA Case Study in Effectiveness /$fby Maria Grazia Fugini, Piercarlo Maggiolini, Ramon Salvador Valles 205 $a1st ed. 2014. 210 1$aCham :$cSpringer International Publishing :$cImprint: Springer,$d2014. 215 $a1 online resource (102 p.) 225 1 $aPoliMI SpringerBriefs,$x2282-2577 300 $aDescription based upon print version of record. 311 $a3-319-02029-3 320 $aIncludes bibliographical references at the end of each chapters and index. 327 $aIntroduction -- Framework -- Evaluation Methodology -- Employment Services in Catalonia -- Borsa Lavoro Lombardia -- Comparisons and Concluding Remarks. 330 $aThis book explores the factors that affect the efficiency and effectiveness of electronic government (e-Government) by analyzing two employment- service systems in Italy and Catalonia: the Borsa Lavoro Lombardia Portal (Lombardy Employment Services Portal) and the Servei d?Ocupació de Catalunya (Catalan Employment Services Portal). The evaluation methodology used in the case studies and the related set of technical, social, and economic indicators are clearly described. The technological and organizational features of the systems of the two systems are then compared and their impacts assessed. In addition, the extent to which each system has been a driver of employment within its region and country is evaluated in relation to the impact of the industrial and commercial background. Readers will gain a deeper understanding of the main factors that might influence the effectiveness of e-Government and appreciate how the use of information and communication technology (ICT) may appear to improve the execution of government functions yet not achieve a true increase in effectiveness.  . 410 0$aPoliMI SpringerBriefs,$x2282-2577 606 $aApplication software 606 $aPersonnel management 606 $aQuality of life 606 $aComputer Appl. in Social and Behavioral Sciences$3https://scigraph.springernature.com/ontologies/product-market-codes/I23028 606 $aHuman Resource Management$3https://scigraph.springernature.com/ontologies/product-market-codes/517000 606 $aQuality of Life Research$3https://scigraph.springernature.com/ontologies/product-market-codes/X23000 606 $aInformation Systems Applications (incl. Internet)$3https://scigraph.springernature.com/ontologies/product-market-codes/I18040 615 0$aApplication software. 615 0$aPersonnel management. 615 0$aQuality of life. 615 14$aComputer Appl. in Social and Behavioral Sciences. 615 24$aHuman Resource Management. 615 24$aQuality of Life Research. 615 24$aInformation Systems Applications (incl. Internet). 676 $a331.110945 700 $aFugini$b Maria Grazia$4aut$4http://id.loc.gov/vocabulary/relators/aut$0950752 702 $aMaggiolini$b Piercarlo$4aut$4http://id.loc.gov/vocabulary/relators/aut 702 $aValles$b Ramon Salvador$4aut$4http://id.loc.gov/vocabulary/relators/aut 801 0$bMiAaPQ 801 1$bMiAaPQ 801 2$bMiAaPQ 906 $aBOOK 912 $a9910298967803321 996 $aE-Government and Employment Services$92149578 997 $aUNINA