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010   $a3-319-04202-5
024 7 $a10.1007/978-3-319-04202-2
035   $a(CKB)2550000001199666
035   $a(EBL)1698145
035   $a(OCoLC)880404373
035   $a(SSID)ssj0001175040
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035   $a(PQKBTitleCode)TC0001175040
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035   $a(MiAaPQ)EBC1698145
035   $a(DE-He213)978-3-319-04202-2
035   $a(PPN)176109161
035   $a(EXLCZ)992550000001199666
100   $a20140127d2014      u|         0
101 0 $aeng
135   $aur|n|---|||||
181   $ctxt
182   $cc
183   $acr
200 10$aBusiness Process Maturity $eA Comparative Study on a Sample of Business Process Maturity Models /$fby Amy Van Looy
205   $a1st ed. 2014.
210  1$aCham :$cSpringer International Publishing :$cImprint: Springer,$d2014.
215   $a1 online resource (98 p.)
225 1 $aSpringerBriefs in Business Process Management,$x2197-9618
300   $aDescription based upon print version of record.
311   $a3-319-04201-7 
320   $aIncludes bibliographical references at the end of each chapters.
327   $a1. Introduction -- 2. Research -- 3.Conclusions.
330   $aOrganisations face many challenges, which induce them to perform better, and thus to establish mature (or excellent) business processes. As they now face globalisation, higher competitiveness, demanding customers, growing IT possibilities, compliancy rules, etc., business process maturity models (BPMMs) have been introduced to help organisations gradually assess and improve their business processes (e.g. CMMI or OMG-BPMM). In fact, there are now so many BPMMs to choose from that organisations risk selecting one that does not fit their needs, or one of substandard quality. This book presents a study that distinguishes process management from process orientation so as to arrive at a common understanding. It also includes a classification study to identify the capability areas and maturity types of 69 existing BPMMs, in order to strengthen the basis of available BPMMs. Lastly it presents a selection study to identify criteria for choosing one BPMM from the broad selection, which produced a free online selection tool, BPMM Smart-Selector.
410  0$aSpringerBriefs in Business Process Management,$x2197-9618
606   $aInformation technology
606   $aBusiness?Data processing
606   $aEconomic sociology
606   $aOperations research
606   $aDecision making
606   $aMathematical optimization
606   $aIT in Business$3https://scigraph.springernature.com/ontologies/product-market-codes/522000
606   $aOrganizational Studies, Economic Sociology$3https://scigraph.springernature.com/ontologies/product-market-codes/X22020
606   $aOperations Research/Decision Theory$3https://scigraph.springernature.com/ontologies/product-market-codes/521000
606   $aContinuous Optimization$3https://scigraph.springernature.com/ontologies/product-market-codes/M26030
615  0$aInformation technology.
615  0$aBusiness?Data processing.
615  0$aEconomic sociology.
615  0$aOperations research.
615  0$aDecision making.
615  0$aMathematical optimization.
615 14$aIT in Business.
615 24$aOrganizational Studies, Economic Sociology.
615 24$aOperations Research/Decision Theory.
615 24$aContinuous Optimization.
676   $a658.4038
700   $aVan Looy$b Amy$4aut$4http://id.loc.gov/vocabulary/relators/aut$0862351
801  0$bMiAaPQ
801  1$bMiAaPQ
801  2$bMiAaPQ
906   $aBOOK
912   $a9910298554803321
996   $aBusiness Process Maturity$92511273
997   $aUNINA