LEADER 05013nam 22008535 450 001 9910298549903321 005 20200919230024.0 010 $a3-319-03230-5 024 7 $a10.1007/978-3-319-03230-6 035 $a(CKB)3710000000075005 035 $a(EBL)1593089 035 $a(SSID)ssj0001086594 035 $a(PQKBManifestationID)11602200 035 $a(PQKBTitleCode)TC0001086594 035 $a(PQKBWorkID)11074797 035 $a(PQKB)10043613 035 $a(MiAaPQ)EBC1593089 035 $a(DE-He213)978-3-319-03230-6 035 $a(PPN)176107746 035 $a(EXLCZ)993710000000075005 100 $a20131207d2014 u| 0 101 0 $aeng 135 $aur|n|---||||| 181 $ctxt 182 $cc 183 $acr 200 10$aActivating the Tools of Social Media for Innovative Collaboration in the Enterprise /$fby Ann Majchrzak, Elizabeth Fife, Qingfei Min, Francis Pereira 205 $a1st ed. 2014. 210 1$aCham :$cSpringer International Publishing :$cImprint: Springer,$d2014. 215 $a1 online resource (31 p.) 225 1 $aSpringerBriefs in Digital Spaces,$x2193-5890 300 $aDescription based upon print version of record. 311 $a3-319-03229-1 320 $aIncludes bibliographical references. 327 $aIntroduction -- Field Research Methods -- Findings -- Tools for Use of Social Media for Collaborative Innovation -- Contributions -- References. 330 $aThe use of social media tools in the enterprise is expanding rapidly and yet, firms are still unclear about the overall value of this activity and how best to facilitate useful outcomes. The focus of this book is, from a managerial standpoint, the control of information, the extent to which such tools can enhance employee satisfaction and how best to use social media tools to attain specific outcomes including innovative collaboration. As companies turn to IT solutions as substitutes for face-to-face engagements, an understanding of the social dynamics ? how employees can best communicate, find and use information and generate motivation through computer-mediated activities is fundamental. Lingering questions relate to the strategic use of these tools; many large companies are using Facebook-like applications due to employee demand, but are not studying outcomes comprehensively or managing processes to create desired outcomes. This book fills this knowledge gap through examining the process and results of a controlled study in two companies, one in the US and the other in China. In each company ?wiki challenges? were introduced to employees who were provided guidelines to produce goal-oriented outcomes. The book examine the results in each case and suggest guidelines for firms to achieve ?wiki-readiness? to support innovation and co-creation. 410 0$aSpringerBriefs in Digital Spaces,$x2193-5890 606 $aInformation technology 606 $aBusiness?Data processing 606 $aManagement 606 $aIndustrial management 606 $aUser interfaces (Computer systems) 606 $aManagement information systems 606 $aComputer science 606 $aOperations research 606 $aDecision making 606 $aIT in Business$3https://scigraph.springernature.com/ontologies/product-market-codes/522000 606 $aInnovation/Technology Management$3https://scigraph.springernature.com/ontologies/product-market-codes/518000 606 $aUser Interfaces and Human Computer Interaction$3https://scigraph.springernature.com/ontologies/product-market-codes/I18067 606 $aManagement of Computing and Information Systems$3https://scigraph.springernature.com/ontologies/product-market-codes/I24067 606 $aOperations Research/Decision Theory$3https://scigraph.springernature.com/ontologies/product-market-codes/521000 615 0$aInformation technology. 615 0$aBusiness?Data processing. 615 0$aManagement. 615 0$aIndustrial management. 615 0$aUser interfaces (Computer systems). 615 0$aManagement information systems. 615 0$aComputer science. 615 0$aOperations research. 615 0$aDecision making. 615 14$aIT in Business. 615 24$aInnovation/Technology Management. 615 24$aUser Interfaces and Human Computer Interaction. 615 24$aManagement of Computing and Information Systems. 615 24$aOperations Research/Decision Theory. 676 $a005.437 700 $aMajchrzak$b Ann$4aut$4http://id.loc.gov/vocabulary/relators/aut$089018 702 $aFife$b Elizabeth$4aut$4http://id.loc.gov/vocabulary/relators/aut 702 $aMin$b Qingfei$4aut$4http://id.loc.gov/vocabulary/relators/aut 702 $aPereira$b Francis$4aut$4http://id.loc.gov/vocabulary/relators/aut 906 $aBOOK 912 $a9910298549903321 996 $aActivating the Tools of Social Media for Innovative Collaboration in the Enterprise$92544436 997 $aUNINA