LEADER 03325nam  22006375  450 
001 9910298546803321
005 20200919234634.0
010   $a3-319-03251-8
024 7 $a10.1007/978-3-319-03251-1
035   $a(CKB)3710000000074933
035   $a(EBL)1592310
035   $a(OCoLC)897577257
035   $a(SSID)ssj0001086720
035   $a(PQKBManifestationID)11610674
035   $a(PQKBTitleCode)TC0001086720
035   $a(PQKBWorkID)11062572
035   $a(PQKB)11700830
035   $a(MiAaPQ)EBC1592310
035   $a(DE-He213)978-3-319-03251-1
035   $a(PPN)176107770
035   $a(EXLCZ)993710000000074933
100   $a20131202d2014      u|         0
101 0 $aeng
135   $aur|n|---|||||
181   $ctxt
182   $cc
183   $acr
200 10$aProcess-Oriented Dynamic Capabilities $eFramework Development, Empirical Applications and Methodological Support /$fby Ralf Plattfaut
205   $a1st ed. 2014.
210  1$aCham :$cSpringer International Publishing :$cImprint: Springer,$d2014.
215   $a1 online resource (65 p.)
225 1 $aSpringerBriefs in Information Systems,$x2192-4929
300   $aDescription based upon print version of record.
311   $a3-319-03250-X 
320   $aIncludes bibliographical references.
327   $aExposition -- Research Background -- Research Approach -- Results -- Discussion -- Conclusion.
330   $aThis book introduces a process-oriented dynamic capability framework to study both, service innovation and Business Process Management (BPM). Results from applications in several case studies and surveys are reported. They reflect, e.g., capability development and maturity models. Based on these findings, a method to support service innovation is introduced. This method can help organizations in developing new service business models in a more effective and efficient way. In today's networked service society, service innovation becomes increasingly important. Reasons for this development can be found in the transformation of economies and in the growing importance of product-service systems. The concept of service innovation is related to Business Process Management (BPM) and shares several important traits. They both are process-oriented dynamic capabilities to adapt (service) processes to changing environments.
410  0$aSpringerBriefs in Information Systems,$x2192-4929
606   $aInformation technology
606   $aBusiness?Data processing
606   $aManagement information systems
606   $aComputer science
606   $aIT in Business$3https://scigraph.springernature.com/ontologies/product-market-codes/522000
606   $aManagement of Computing and Information Systems$3https://scigraph.springernature.com/ontologies/product-market-codes/I24067
615  0$aInformation technology.
615  0$aBusiness?Data processing.
615  0$aManagement information systems.
615  0$aComputer science.
615 14$aIT in Business.
615 24$aManagement of Computing and Information Systems.
676   $a005.74
700   $aPlattfaut$b Ralf$4aut$4http://id.loc.gov/vocabulary/relators/aut$01059983
906   $aBOOK
912   $a9910298546803321
996   $aProcess-Oriented Dynamic Capabilities$92510043
997   $aUNINA