LEADER 03998nam 22008415 450 001 9910298510303321 005 20200919070755.0 010 $a3-319-08521-2 024 7 $a10.1007/978-3-319-08521-0 035 $a(CKB)3710000000230746 035 $a(EBL)1965247 035 $a(OCoLC)908083142 035 $a(SSID)ssj0001353707 035 $a(PQKBManifestationID)11813558 035 $a(PQKBTitleCode)TC0001353707 035 $a(PQKBWorkID)11316875 035 $a(PQKB)10168380 035 $a(DE-He213)978-3-319-08521-0 035 $a(MiAaPQ)EBC1965247 035 $a(PPN)181347970 035 $a(EXLCZ)993710000000230746 100 $a20140906d2015 u| 0 101 0 $aeng 135 $aur|n|---||||| 181 $ctxt 182 $cc 183 $acr 200 10$aPractical Manual of Quality Function Deployment /$fby Davide Maritan 205 $a1st ed. 2015. 210 1$aCham :$cSpringer International Publishing :$cImprint: Springer,$d2015. 215 $a1 online resource (199 p.) 300 $aDescription based upon print version of record. 311 $a3-319-08520-4 320 $aIncludes bibliographical references. 327 $a1 Quality Function Deployment (QFD): Definitions, History and Models -- 2 Strategic Matrices and Customer Analysis -- 3 QFD from Product Characteristics to Pre-production -- 4 Fuzzy QFD -- 5 QFD Case Histories. 330 $aThis book introduces into the practical application of Quality Function Deployment (QFD) beyond the famous House of Quality Matrix by presenting a fully developed example of a clear and comprehensive QFD framework. The QFD workflow is described step by step, encompassing strategic planning, customer surveys, product and service characteristics, mechanisms, parts and cost deployment, technologies, process phases and faults analysis. The model, as presented with practical suggestions, can be used in firms with low resources and/or need for speed. In addition, a chapter is dedicated to the most common ?fuzzy? algorithms, explained for professionals and the book closes by describing in detail some QFD case studies. This book will be of interest to all who wish to use QFD to respond to and satisfy customer requirements effectively. 606 $aProduction management 606 $aQuality control 606 $aReliability 606 $aIndustrial safety 606 $aOrganization 606 $aPlanning 606 $aManagement 606 $aIndustrial management 606 $aMarketing research 606 $aOperations Management$3https://scigraph.springernature.com/ontologies/product-market-codes/519000 606 $aQuality Control, Reliability, Safety and Risk$3https://scigraph.springernature.com/ontologies/product-market-codes/T22032 606 $aOrganization$3https://scigraph.springernature.com/ontologies/product-market-codes/516000 606 $aInnovation/Technology Management$3https://scigraph.springernature.com/ontologies/product-market-codes/518000 606 $aMarket Research/Competitive Intelligence$3https://scigraph.springernature.com/ontologies/product-market-codes/513030 615 0$aProduction management. 615 0$aQuality control. 615 0$aReliability. 615 0$aIndustrial safety. 615 0$aOrganization. 615 0$aPlanning. 615 0$aManagement. 615 0$aIndustrial management. 615 0$aMarketing research. 615 14$aOperations Management. 615 24$aQuality Control, Reliability, Safety and Risk. 615 24$aOrganization. 615 24$aInnovation/Technology Management. 615 24$aMarket Research/Competitive Intelligence. 676 $a330 676 $a658.1 676 $a658.5 676 $a658.56 700 $aMaritan$b Davide$4aut$4http://id.loc.gov/vocabulary/relators/aut$01061425 906 $aBOOK 912 $a9910298510303321 996 $aPractical Manual of Quality Function Deployment$92518794 997 $aUNINA