LEADER 01917oam 22006254a 450 001 9910286431703321 005 20210915045817.0 010 $a607-628-786-1 010 $a968-12-1159-6 035 $a(CKB)4100000006673587 035 $a(OCoLC)1151422131 035 $a(MdBmJHUP)muse84967 035 $a(WaSeSS)IndRDA00125174 035 $a(EXLCZ)994100000006673587 100 $a20050907d2005 uy 0 101 0 $aspa 135 $aur|||||||nn|n 181 $ctxt$2rdacontent 182 $cc$2rdamedia 183 $acr$2rdacarrier 200 00$aLa partición$enarrativas históricas y literarias /$fLeo?n E. Bieber, coordinador 205 $a1. ed. 210 1$aBonn :$cServicio Alema?n de Intercambio Academico,$d2004 [i.e. 2005] 210 4$d©2004 [i.e. 2005] 215 $a1 online resource (486 pages) : $cillustrations ; 225 0 $aCa?tedra Guillermo y Alejandro de Humboldt 320 $aIncludes bibliographical references. 606 $aRegionalism$2fast$3(OCoLC)fst01093204 606 $aFederal government$2fast$3(OCoLC)fst00922333 606 $aFederal government$zEurope 606 $aFederal government$zGermany 606 $aFederal government$zMexico 606 $aRegionalism$zEurope 606 $aRegionalism$zGermany 606 $aRegionalism$zMexico 607 $aMexico$2fast 607 $aGermany$2fast 607 $aEurope$2fast 608 $aElectronic books. 615 0$aRegionalism. 615 0$aFederal government. 615 0$aFederal government 615 0$aFederal government 615 0$aFederal government 615 0$aRegionalism 615 0$aRegionalism 615 0$aRegionalism 676 $a954.04 701 $aBieber$b Leo?n Enrique$01022826 801 0$bMdBmJHUP 801 1$bMdBmJHUP 906 $aBOOK 912 $a9910286431703321 996 $aLa partición$92430582 997 $aUNINA LEADER 03775nam 2200745 a 450 001 9910530634503321 005 20120901102200.0 010 $a1-78268-085-3 010 $a1-283-89315-0 010 $a1-60649-455-4 024 7 $a10.4128/9781606494554 035 $a(CKB)2670000000231782 035 $a(EBL)980757 035 $a(OCoLC)804665274 035 $a(SSID)ssj0000738293 035 $a(PQKBManifestationID)11378507 035 $a(PQKBTitleCode)TC0000738293 035 $a(PQKBWorkID)10791877 035 $a(PQKB)10622292 035 $a(OCoLC)808991409 035 $a(CaBNVSL)swl00401169 035 $a(MiAaPQ)EBC980757 035 $a(Au-PeEL)EBL980757 035 $a(CaPaEBR)ebr10594647 035 $a(CaONFJC)MIL420565 035 $a(EXLCZ)992670000000231782 100 $a20120901d2012 fy 0 101 0 $aeng 135 $aur|n|---||||| 181 $ctxt 182 $cc 183 $acr 200 10$aMapping workflows and managing knowledge$b[electronic resource] $ecapturing formal and tacit knowledge to improve performance /$fJohn L. Kmetz 205 $a1st ed. 210 $a[New York, N.Y.] (222 East 46th Street, New York, NY 10017) $cBusiness Expert Press$d2012 215 $a1 online resource (242 p.) 225 1 $aOperations and supply chain management collection,$x2156-8200 300 $aPart of: 2012 digital library. 311 $a1-60649-454-6 320 $aIncludes bibliographical references (p. 209-214) and index. 327 $aList of figures -- List of tables -- How to use this book -- Introduction -- Objectives of this book -- 1. Knowing what we know -- 2. Systems, processes, organizations, and workflows -- 3. Workflow mapping fundamentals -- 4. WFMA data collection and analysis -- 5. WFMA and knowledge management -- 6. WFMA and dynamic modeling -- Appendix 1. A brief summary of the NAVAIR study -- Appendix 2. A partial list of process mapping software -- Notes -- References -- About the author -- Index. 330 3 $aThis is a book that does what the title says, and is different from most business process mapping information in three key ways. First, it lets users capture all the knowledge that goes into a workflow in any kind of organization, including the most difficult kind of all, the tacit knowledge people bring to the job and carry in their heads. Second, it is simple, powerful, flexible, and easy to learn. Third, it does not require installing, learning, and applying a complicated program (sometimes requiring reorganization to support the software rather than the software supporting the organization). It was developed by the author in a fifteen-year long program of studying, analyzing, and improving avionics maintenance processes for the U.S. Navy and the Royal Canadian Air Force, and then applied to organizations of all kinds ever since, for more than two decades. It has been taught and applied by the author and others in many short courses. It works. 410 0$a2012 digital library. 410 0$aOperations and supply chain management collection.$x2156-8200 606 $aWorkflow 606 $aReengineering (Management) 606 $aKnowledge management 608 $aElectronic books. 610 $aBusiness process 610 $abusiness process mapping 610 $aworkflow mapping 610 $aknowledge management 610 $atacit knowledge 615 0$aWorkflow. 615 0$aReengineering (Management) 615 0$aKnowledge management. 676 $a658.51 700 $aKmetz$b John L$01134983 801 0$bMiAaPQ 801 1$bMiAaPQ 801 2$bMiAaPQ 906 $aBOOK 912 $a9910530634503321 996 $aMapping workflows and managing knowledge$92670064 997 $aUNINA